download_pdf_ijert
Authors : Susan Farhia Yuaini, Hendra Lukito.

Volume/Issue :-
 Volume 3 Issue 10

Google Scholar :-
 https://goo.gl/DF9R4u

Scribd :- 
https://goo.gl/KXjsc3

Thomson Reuters ResearcherID :- 
https://goo.gl/KTXLC3

The purpose of this research is to find the effect of emotional intelligence, conflict management style – integrating style and collectivism culture on the performance of public service employee of technical implementation unit Ministry of Marine Affairs and Fisheries at Padang City. The population of this research is all employees of technical implementation unit Ministry of Marine Affairs and Fisheries at Padang City amounting to 180 people. The sample that became respondents of this research were 67 people with the design of sampling is purposive sampling which has the criteria of all employees of technical implementation unit Ministry of Maritime Affairs and Fisheries in the city of Padang who do public service. Data was collected through questionnaires with a list of written and closed statements with measurements using 1-5 like rt scales. This research is a quantitative research with descriptive analysis which describes the data that has been collected as it is and sees the relationship between the variables being studied, namely: emotional intelligence, conflict management style-integrating style, collectivism culture and performance. Evaluation of measurement model in the form of validity test and reality test and structural model evaluation in the form of causal hypothesis test of this study was carried out with the help of the program application SmartPLS 2.0. The results of this research hypothesis testing indicate that emotional intelligence, Conflict management style-integrating style and collectivism culture has a positive and significant effect on the performance of public service employee of technical implementation unit Ministry of Maritime Affairs and Fisheries at Padang City.
Keywords:- Emotional intelligence, Conflict management styles, Collectivism Culture, Performance.