Authors : Varsha Sharma; Zarzokimi; Neha Karn

Volume/Issue : Volume 11 - 2026, Issue 9 - September

Google Scholar : https://tinyurl.com/25rtupvr

DOI : https://doi.org/10.38124/ijisrt/26sep1093

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.

Abstract : Background: Access to healthcare in rural communities can be affected by geographical distance, transportation, cost, waiting time and limited availability of healthcare professionals. Telehealth provides an additional route to healthcare through digital communication, while traditional face-to-face care remains important when physical examination, diagnostic procedures or direct treatment are required.  Method: A quantitative approach with a comparative descriptive research design was used among 100 participants from Ghangola Village, Greater Noida, Uttar Pradesh. Participants were selected using non-probability convenience sampling. Data were collected using a structured research tool comprising 14 socio-demographic and healthcare-related items and 15 five-point Likert-scale statements assessing accessibility, patient satisfaction and perceptions of telehealth and traditional healthcare services. Frequency, percentage, mean, standard deviation, paired t-test and chi-square test were used for analysis.

Keywords : Telehealth, Traditional Healthcare, Rural Healthcare, Accessibility, Patient Satisfaction, Healthcare Preference.

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