A Critical Assessment of the Nature of Service Delivery of the Federal Mortgage Bank of Nigeria, Kano Branch from 2020 to 2024


Authors : Saadatu Babuba Muhammad; Yakubu Abubakar Kantudu; Lawan Yusuf Abubakar; Simira Sani Liman; Abdulkarim ladan Salanke

Volume/Issue : Volume 9 - 2024, Issue 9 - September


Google Scholar : https://tinyurl.com/4pnnffs3

Scribd : https://tinyurl.com/yca8u3br

DOI : https://doi.org/10.38124/ijisrt/IJISRT24SEP522

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Abstract : This study examines the challenges affecting the implementation of the National Housing Policy (NHP) by the Federal Mortgage Bank of Kano Branch (FMBKB) between 2020 and 2024. The research explores key obstacles such as funding limitations, bureaucratic delays, high costs of building materials, inadequate infrastructure, and the lack of skilled personnel, as well as their impact on housing service delivery. A mixed- methods approach, combining quantitative surveys and qualitative focus group discussions (FGDs), was used to collect data from FMBKB staff, contractors, and stakeholders involved in the NHP. The findings reveal that bureaucratic bottlenecks and the high cost of building materials are the most pressing issues, followed by funding shortages and delays in processing housing loan applications. Challenges such as insufficient stakeholder collaboration and low public awareness of the NHP also emerged as significant factors impeding the program’s effectiveness. The study concludes with recommendations aimed at increasing funding, reducing bureaucratic inefficiencies, enhancing training and capacity building, and fostering better collaboration among stakeholders to improve the implementation of the NHP and address Nigeria’s growing housing deficit. The findings underscore the need for comprehensive reforms to enhance the FMBKB's capacity in delivering affordable housing solutions.

Keywords : National Housing Policy, Federal Mortgage Bank, Housing Deficit, Service Delivery, Bureaucratic Delays, Building Materials, Nigeria.

References :

  1. Abubakar, M. (2024, August 15). Challenges Facing Federal Mortgage Bank’s Kano Branch. The Guardian. Retrieved from [The Guardian Nigeria](https://www.guardian.ng)
  2. Adamu, L. M. (2023). Housing Finance and Policy in Nigeria: Historical Perspectives and Future Directions. Lagos: University Press.
  3. Federal Mortgage Bank of Nigeria (FMBN). (2023). Strategic Plan 2023-2026. Federal Mortgage Bank of Nigeria.
  4. Federal Mortgage Bank of Nigeria (FMBN). (2025). Performance Review: Kano Branch. Federal Mortgage Bank of Nigeria.
  5. Federal Mortgage Bank of Nigeria. (2024). Annual Report and Financial Statements. Retrieved from [FMBN official website](https://www.fmbn.gov.ng)
  6. Federal Ministry of Works and Housing. (2024). National Housing Policy Review. Abuja: Government Printing Office.
  7. National Housing Fund (NHF). (2024). Annual Report. National Housing Fund
  8. Oladipo, S. A., & Ahmed, M. (2024). Assessing the Impact of Mortgage Banking on Housing Development in Northern Nigeria*. Journal of Housing Finance, 12(3), 45-67.
  9. R. O. Bello, F. A. Adekola, & H. A. Awelewa (2021). "Assessment of Service Quality and Its Impact on Customer Satisfaction in the Banking Industry: Evidence from Nigeria." Journal of African Business, 22(3), 331-346.
  10. World Bank. (2026). Nigeria Urbanization Review: Improving Housing Affordability. World Bank Publications.

This study examines the challenges affecting the implementation of the National Housing Policy (NHP) by the Federal Mortgage Bank of Kano Branch (FMBKB) between 2020 and 2024. The research explores key obstacles such as funding limitations, bureaucratic delays, high costs of building materials, inadequate infrastructure, and the lack of skilled personnel, as well as their impact on housing service delivery. A mixed- methods approach, combining quantitative surveys and qualitative focus group discussions (FGDs), was used to collect data from FMBKB staff, contractors, and stakeholders involved in the NHP. The findings reveal that bureaucratic bottlenecks and the high cost of building materials are the most pressing issues, followed by funding shortages and delays in processing housing loan applications. Challenges such as insufficient stakeholder collaboration and low public awareness of the NHP also emerged as significant factors impeding the program’s effectiveness. The study concludes with recommendations aimed at increasing funding, reducing bureaucratic inefficiencies, enhancing training and capacity building, and fostering better collaboration among stakeholders to improve the implementation of the NHP and address Nigeria’s growing housing deficit. The findings underscore the need for comprehensive reforms to enhance the FMBKB's capacity in delivering affordable housing solutions.

Keywords : National Housing Policy, Federal Mortgage Bank, Housing Deficit, Service Delivery, Bureaucratic Delays, Building Materials, Nigeria.

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