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Adoption of Automated Sorting Technologies in Retail Supply Chains: A Comparative Study of Landmark Group (UAE) and DAL Group (Sudan)


Authors : Mushtaha Alfadil Yahia; Mostafa Abaker; Elkheir Amara; Emadaldeen E. Abou

Volume/Issue : Volume 11 - 2026, Issue 8 - August


Google Scholar : https://tinyurl.com/4vyphkfcz

Scribd : https://tinyurl.com/572m72ap

DOI : https://doi.org/10.38124/ijisrt/26aug212

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.


Abstract : Automated sorting has become one of the principal mechanisms by which warehouses evolve from static storage facilities into responsive service hubs. This paper examines how the adoption of automated sorting technology shapes operating performance in start-up and emerging-market business settings, comparing an advanced adopter with an early adopter operating under significant infrastructural constraints. Using an exploratory qualitative design, the study draws on semistructured interviews with supply chain managers at Landmark Group (United Arab Emirates) and DAL Group (Sudan). Transcripts were examined through content analysis organized around four themes: production speed, economic and service benefits, technical and implementation challenges, and maintenance response. Both firms reported that automated sorting shortened cycle times, reduced manual intervention, and improved dispatch accuracy, and both linked these gains to lower operating costs and more reliable delivery performance.

Keywords : Automated Sorting Systems; Warehouse Performance; Supply Chain Management; Start-Up Business; Logistics Automation; UAE; Sudan.

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Automated sorting has become one of the principal mechanisms by which warehouses evolve from static storage facilities into responsive service hubs. This paper examines how the adoption of automated sorting technology shapes operating performance in start-up and emerging-market business settings, comparing an advanced adopter with an early adopter operating under significant infrastructural constraints. Using an exploratory qualitative design, the study draws on semistructured interviews with supply chain managers at Landmark Group (United Arab Emirates) and DAL Group (Sudan). Transcripts were examined through content analysis organized around four themes: production speed, economic and service benefits, technical and implementation challenges, and maintenance response. Both firms reported that automated sorting shortened cycle times, reduced manual intervention, and improved dispatch accuracy, and both linked these gains to lower operating costs and more reliable delivery performance.

Keywords : Automated Sorting Systems; Warehouse Performance; Supply Chain Management; Start-Up Business; Logistics Automation; UAE; Sudan.

Paper Submission Last Date
31 - August - 2026

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