⚠ Official Notice: www.ijisrt.com is the official website of the International Journal of Innovative Science and Research Technology (IJISRT) Journal for research paper submission and publication. Please beware of fake or duplicate websites using the IJISRT name.



AI-Enabled FinTech and Digital Financial Inclusion in Rural India: An Empirical Study


Authors : Pavirala Kondal

Volume/Issue : Volume 11 - 2026, Issue 8 - August


Google Scholar : https://tinyurl.com/mr4xk3jm

DOI : https://doi.org/10.38124/ijisrt/26aug1089

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.


Abstract : Artificial intelligence (AI) and financial technology (FinTech) are revolutionizing the delivery of financial services and opening up new avenues for increasing financial inclusion in rural India. The use of AI-enabled technology into digital banking services has the potential to lower transaction costs, increase access to financial products, improve credit evaluation, and deliver personalized financial services to disadvantaged communities. This study uses secondary data to investigate the function of AI-enabled FinTech in boosting digital financial inclusion and banking adoption in rural India. The study analyzed data obtained from authoritative sources such as the Reserve Bank of India (RBI), National Payments Corporation of India (NPCI), Department of Financial Services, Pradhan Mantri Jan-Dhan Yojana (PMJDY), World Bank Global Findex Database, and other official reports. The study runs from 2018 to 2025 and looks at trends in bank account ownership, rural banking infrastructure, digital payments, UPI transactions, mobile and internet banking, and other measures of financial inclusion. Descriptive statistics, growth-rate analysis, CAGR, correlation, and regression techniques are provided for investigating the relationship between digital banking and financial inclusion. The survey also identifies important hurdles such as digital illiteracy, insufficient internet connectivity, cybersecurity issues, privacy dangers, and little awareness of AIenabled financial services. The findings are likely to highlight the growing role of FinTech and digital banking in increasing access to formal financial services in rural India. The study has important implications for regulators, banks, FinTech businesses, and other stakeholders involved in establishing secure, inexpensive, and inclusive AI-enabled financial services for rural populations.

Keywords : Artificial Intelligence, FinTech, Financial Inclusion, Digital Banking, Rural India, Digital Payments, UPI, Financial Technology.

References :

  1. Cnaan, R. A., Scott, M. L., Heist, H. D., & Moodithaya, M. S. (2021). Financial inclusion in the digital banking age: Lessons from rural India. Journal of Social Policy, 50(3), 608–626. https://doi.org/10.1017/S0047279420001501
  2. Klapper, L. (2024). Global Findex Database 2021: The role of digital financial services in financial inclusion. World Bank. https://www.worldbank.org/en/publication/globalfindex
  3. Ozili, P. K. (2024). Financial inclusion and FinTech in India. Munich Personal RePEc Archive. https://mpra.ub.uni-muenchen.de/121526/
  4. Reserve Bank of India. (2024). Report on trend and progress of banking in India 2023–24. Reserve Bank of India. https://www.rbi.org.in/
  5. Reserve Bank of India. (2024). FinTech: The changing landscape. RBI Bulletin. Reserve Bank of India. https://www.rbi.org.in/
  6. National Payments Corporation of India. (2025). UPI product statistics. NPCI. https://www.npci.org.in/product/upi/product-statistics
  7. Department of Financial Services, Ministry of Finance, Government of India. (2025). Pradhan Mantri Jan-Dhan Yojana (PMJDY): Progress report. Government of India. https://pmjdy.gov.in/
  8. World Bank. (2025). The Global Findex Database 2025: Financial inclusion, digital payments, and resilience in the age of digitalisation. World Bank. https://www.worldbank.org/en/publication/globalfindex
  9. World Bank. (2022). The Global Findex Database 2021: Financial inclusion, digital payments, and resilience in the age of COVID-19. World Bank. https://www.worldbank.org/en/publication/globalfindex
  10. Chavan, P., & Kamra, N. (2024). Financial inclusion in rural India: Evidence and policy perspectives. Review of Rural Affairs.

Artificial intelligence (AI) and financial technology (FinTech) are revolutionizing the delivery of financial services and opening up new avenues for increasing financial inclusion in rural India. The use of AI-enabled technology into digital banking services has the potential to lower transaction costs, increase access to financial products, improve credit evaluation, and deliver personalized financial services to disadvantaged communities. This study uses secondary data to investigate the function of AI-enabled FinTech in boosting digital financial inclusion and banking adoption in rural India. The study analyzed data obtained from authoritative sources such as the Reserve Bank of India (RBI), National Payments Corporation of India (NPCI), Department of Financial Services, Pradhan Mantri Jan-Dhan Yojana (PMJDY), World Bank Global Findex Database, and other official reports. The study runs from 2018 to 2025 and looks at trends in bank account ownership, rural banking infrastructure, digital payments, UPI transactions, mobile and internet banking, and other measures of financial inclusion. Descriptive statistics, growth-rate analysis, CAGR, correlation, and regression techniques are provided for investigating the relationship between digital banking and financial inclusion. The survey also identifies important hurdles such as digital illiteracy, insufficient internet connectivity, cybersecurity issues, privacy dangers, and little awareness of AIenabled financial services. The findings are likely to highlight the growing role of FinTech and digital banking in increasing access to formal financial services in rural India. The study has important implications for regulators, banks, FinTech businesses, and other stakeholders involved in establishing secure, inexpensive, and inclusive AI-enabled financial services for rural populations.

Keywords : Artificial Intelligence, FinTech, Financial Inclusion, Digital Banking, Rural India, Digital Payments, UPI, Financial Technology.

Paper Submission Last Date
30 - September - 2026

SUBMIT YOUR PAPER CALL FOR PAPERS
Video Explanation for Published paper

Never miss an update from Papermashup

Get notified about the latest tutorials and downloads.

Subscribe by Email

Get alerts directly into your inbox after each post and stay updated.
Subscribe
OR

Subscribe by RSS

Add our RSS to your feedreader to get regular updates from us.
Subscribe