An Assessment of Students' Perception of Institution Websites and Portals for Academic and Information Purposes


Authors : Eboka, Andrew Okonji;Onyemenem Sunday Innocent; Anthony NdubuisiAchi; Onyema Lizzy Nkem

Volume/Issue : Volume 7 - 2022, Issue 12 - December

Google Scholar : https://bit.ly/3IIfn9N

Scribd : https://bit.ly/3WDL7nb

DOI : https://doi.org/10.5281/zenodo.7564369

The usage of the Internet by international companies to connect with and engage both existing and potential customers has increased in the twenty-first century, regardless of hurdles like geographic separation and time zone variations. As a result, the use of digital products has dramatically increased. Thus, the usefulness of a digital product as determined by user ratings is crucial. An evaluation of usability aims to elicit consumers' opinions about a specific digital product. To establish standards, John Brooke created the Software Usability Scale (SUS), which measures how consumers perceive the usability of digital goods. This research seeks to ascertain the perception of students in Federal College of Education (Technical), Asaba on the use of the College portal and website for academic and informational purposes. Our study makes use of a descriptive survey design with three research questions, with a sample size of one hundred and fifty (150) students drawn at random from the several departments. For the purpose of gathering information, a survey titled "Students Perception on the Increased Use of the College Website and Portal (SPIUCWP)" was employed. As a model for creating the questionnaire, the System Usability Scale was used. To examine the data gathered, mean and standard deviation were employed. The majority of students criticized the current static nature of the College website considering it to be little essence to both the college and students. With an average mean over 2.50, it was obvious that most respondents were willing to regularly engage with a more vibrant and user-friendly website that can encourage remote learning and other information services relevant to their academic. A key suggestion for this study was the redesign of the current college website and portal to make it more dynamic and user-friendly.

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