An Examination of the Existing Literature Concerning Fraudulent Online Reviews: Obstacles and Potential Remedies


Authors : Rohit Kumar Singh; Shivendra Pratap Singh; Abhinav Gupta; Prabal Bhatnagar

Volume/Issue : Volume 9 - 2024, Issue 9 - September


Google Scholar : https://tinyurl.com/za9wfwwv

Scribd : https://tinyurl.com/bdhfa7sx

DOI : https://doi.org/10.38124/ijisrt/IJISRT24SEP1396

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.


Abstract : In the contemporary digital era, online consumer evaluations exert significant sway over purchase choices, shaping consumer viewpoints and affecting business profitability. Nonetheless, the rise of counterfeit reviews has emerged as a notable apprehension, prompting scholars to investigate various methodologies for identification. This extensive review paper acts as a reservoir of information, consolidating an extensive array of literature dedicated to detecting fake reviews. It meticulously scrutinizes diverse datasets, illuminating the numerous hurdles posed by these misleading entries. Despite progress made in curtailing the impact of counterfeit reviews, this review exposes persisting gaps in our comprehension. Consequently, it calls for steadfast exploration and ingenuity in the realm of fake review detection. As the digital landscape continues to evolve, so too must our approaches to safeguard the authenticity of online consumer input.

Keywords : Fake Review Detection, Sentiment Analysis, Machine Learning Algorithms,Deep Learning Methods.

References :

  1. Mohawesh, R., Xu, S., Tran, S. N., Ollington, R., Springer, M., Jararweh,Y., Maqsood, S. (2021). Fake Reviews Detection: A Survey. IEEE Access, 9,65771-65802.
  2. Archchitha, K., and E. Y. A. Charles. ”Opinion Spam Detection in Online Reviews Using Neural Networks.” 2019 19th International Conference on Advances in ICT for Emerging Regions (ICTer). Vol.250. IEEE, 2019.
  3. Sahut, J. M., & Hajek, P. (2022). Mining behavioral and sentiment-dependent linguistic patterns from restaurant reviews for fake review detection.
  4. Hassan, Rakibul, and Md Rabiul Islam. ”Detection of fake online reviews using semi-supervised and supervised learning.” 2019 International conference on electrical, computer and communication engineering (ECCE). IEEE, 2019
  5. Walther, M., Jakobi, T., Watson, S. J., & Stevens, G. (2023). A systematic literature review about the consumers’ side of fake review detection–Which cues do consumers use to determine the veracity of online user reviews?. Computers in Human Behavior Reports, 100278.
  6. Daojing et al.”Fake Review Detection Based on PU Learning and Behavior Density.” IEEE Network 34.4 (2020): 298-303
  7. Plotkina, D., Munzel, A., & Pallud, J. (2020). “Illusions of truth—Experimental insights into human and algorithmic detections of fake online reviews.” Journal of Business Research, 109, 511-523. Retrieved January 17, 2023.
  8. Li, J., Lv, P., Xiao, W., Yang, L., & Zhang, P. (2021). “Exploring groups of opinion spam using sentiment analysis guided by nominated topics.” Expert Systems with Applications, 171, 114585. Retrieved January 17, 2023.
  9. Saumya, S., & Singh, J. P. (2018). Detection of spam reviews: a sentiment analysis approach. Csi Transactions on ICT, 6(2), 137-148. Retrieved January 17, 2024

In the contemporary digital era, online consumer evaluations exert significant sway over purchase choices, shaping consumer viewpoints and affecting business profitability. Nonetheless, the rise of counterfeit reviews has emerged as a notable apprehension, prompting scholars to investigate various methodologies for identification. This extensive review paper acts as a reservoir of information, consolidating an extensive array of literature dedicated to detecting fake reviews. It meticulously scrutinizes diverse datasets, illuminating the numerous hurdles posed by these misleading entries. Despite progress made in curtailing the impact of counterfeit reviews, this review exposes persisting gaps in our comprehension. Consequently, it calls for steadfast exploration and ingenuity in the realm of fake review detection. As the digital landscape continues to evolve, so too must our approaches to safeguard the authenticity of online consumer input.

Keywords : Fake Review Detection, Sentiment Analysis, Machine Learning Algorithms,Deep Learning Methods.

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