Authors :
Obert Sichongwe; Dr. Kelvin. Chibomba
Volume/Issue :
Volume 10 - 2025, Issue 11 - November
Google Scholar :
https://tinyurl.com/59x7wjxe
Scribd :
https://tinyurl.com/3bem3jz2
DOI :
https://doi.org/10.38124/ijisrt/25nov795
Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.
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Abstract :
Stakeholder management is essential for the success of publicly funded infrastructure projects, particularly those
with diverse interests, as demonstrated in a study on road construction in Kafue District, Zambia, funded by the
Constituency Development Fund (CDF). The research utilized a quantitative approach with structured questionnaires and
involved local government officials, contractors, community representatives and project beneficiaries. The results revealed
that effective stakeholder identification, with 55% of respondents affirming consistent processes, and 50% recognizing open
communication. However, only 40% felt that stakeholder interests were balanced, pointing to challenges in aligning
expectations. Statistical correlations showed that stakeholder satisfaction was significantly associated with timely delivery
(p = 0.002) and cost control (p = 0.015), while the connection to output quality was weaker (p = 0.056). Challenges included
resource constraints, resistance, and inadequate communication. Recommendations include developing structured
engagement frameworks, ongoing communication, stakeholder training, and improved conflict resolution, offering insights
for policymakers in enhancing stakeholder engagement and project performance in similar developing contexts.
Keywords :
Stakeholder Management, Constituency Development Fund, Cost Efficiency, Quality Standards, Stakeholder Engagement, Project Performance, Road Infrastructure.
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Stakeholder management is essential for the success of publicly funded infrastructure projects, particularly those
with diverse interests, as demonstrated in a study on road construction in Kafue District, Zambia, funded by the
Constituency Development Fund (CDF). The research utilized a quantitative approach with structured questionnaires and
involved local government officials, contractors, community representatives and project beneficiaries. The results revealed
that effective stakeholder identification, with 55% of respondents affirming consistent processes, and 50% recognizing open
communication. However, only 40% felt that stakeholder interests were balanced, pointing to challenges in aligning
expectations. Statistical correlations showed that stakeholder satisfaction was significantly associated with timely delivery
(p = 0.002) and cost control (p = 0.015), while the connection to output quality was weaker (p = 0.056). Challenges included
resource constraints, resistance, and inadequate communication. Recommendations include developing structured
engagement frameworks, ongoing communication, stakeholder training, and improved conflict resolution, offering insights
for policymakers in enhancing stakeholder engagement and project performance in similar developing contexts.
Keywords :
Stakeholder Management, Constituency Development Fund, Cost Efficiency, Quality Standards, Stakeholder Engagement, Project Performance, Road Infrastructure.