Human Resources (HR) is the main capital for companies to build business competition. In order to win the business competition, surely, the company needs to excel in the quality of human resources. One of the company's efforts to build HR qualifications is by reducing the gap in competency that exists in employees. However, sometimes the methods and the way that have been used by the company are not optimal yet. This can be seen in example by the implementation of career development in the company. There’s no optimalization of career development process, indicated from promotional activities those are not running well. This condition is due to the employee are still considered not meet their competency standards yet, indicated by the results of employee performance appraisal whereas still indicated the presence gap of competency. This research is studying how company can make improvements in reducing the gap of competency, through optimization of coaching and counseling. Using qualitative methods and data analysis is by Nvivo, the final result of this research is to find a model concept of coaching and counseling in reducing gap of competency of employee to support the optimization on career development in the company PT. MAHLE Indonesia.

Keywords : Coaching & Conseling, Gap Competency, Career Development