Background: Satisfaction is of course what
every human being always wants, patient satisfaction is
an indicator of success in the quality of service provided
and patient satisfaction is an asset with quality service
will certainly get more customers. Objective: To know
the analysis of factors related to the level of patient
satisfaction in nursing services. Methods: This study
used a cross-sectional design with purposive sampling
and univariate and bivariate data analysis. The research
period was April-May 2023. The sample in this study
was inpatients totaling 85 respondents.the total 85
respondents, there is a relationship between age and
satisfaction level ρ value = 0.000, gender has a significant
relationship with satisfaction level ρ value = 0.000,
education ρ value = 0.048 means that it is less than 0.05
indicating that there is a relationship between education
and satisfaction level. Suggestion: always continue to
provide the best service for customers/patients so that
with the best service patients feel satisfaction, of course,
they will feel satisfaction and can speed up the patient's
healing process while being treated at the Hospital.
Keywords : Satisfaction Level, Patient Nursing Services