Application of Total Quality Management by Headmaster at Karitas Catholic Senior High School Tomohon Indonesia


Authors : Christovel Laurentius Mandey, Harold Lumapow, Jeffry Lengkong

Volume/Issue : Volume 4 - 2019, Issue 5 - May

Google Scholar : https://goo.gl/DF9R4u

Scribd : https://bit.ly/2OPbN77

This study aims to obtain the results of a study and description of: (1) the implementation of total quality management education at Karitas Tomohon Catholic High School, (2) obstacles in the implementation of total quality management education at Karitas Tomohon Catholic High School, (3) efforts that taken to overcome obstacles in the implementation of total quality management at Karitas Tomohon Catholic High School. Based on the exposure of the data, the research findings and results of the discussion concluded that: (1) The implementation of total quality management education at the Karitas Tomohon Catholic High School was carried out well and maximally, when the school obtained the RSSN category (2) Barriers to the implementation of total quality management education at the Karitas Tomohon Catholic High School is a lack of full understanding of total quality management by some school components and school stakeholders, having difficulties in developing facilities because the location or land of the school is too narrow and support from the Tomohon City Government has not been as expected, (3) Efforts taken to overcome the obstacles in implementing total quality management at Karitas Tomohon Catholic High School are to make various breakthroughs.

Keywords : Total Quality Management, School Stakeholders, Having Difficulties In Developing Facilities.

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Paper Submission Last Date
29 - February - 2020

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