Authors :
Hamed M. H. Mujahed; Elsadig Musa Ahmed; Siti Aida Samikon
Volume/Issue :
Volume 5 - 2020, Issue 9 - September
Google Scholar :
http://bitly.ws/9nMw
Scribd :
https://bit.ly/2ZYX5xs
DOI :
10.38124/IJISRT20SEP282
Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.
Abstract :
This paper investigates reason for the nonutilization of mobile banking by SMEs sectors in
Palestine using a survey of 408 SMEs. The results of the
study indicate that majority of Palestine SMEs are
using computerized systems and utilizes basic ICT
technologies, while the use of mobile banking are less
than 30%. However, there are key factors that inhibit
these SMEs from effectively utilizing mobile banking in
their various businesses. The survey reveals that
understanding of mobile banking adoption is very little
among the SMEs business owner’s, regulatory
environment, mobile banking business model offered by
banks are the most prevalent factors for non-utilizations
of mobile banking.
Keywords :
Mobile Banking, Palestinian SMEs, SMEs Effective, Palestine
This paper investigates reason for the nonutilization of mobile banking by SMEs sectors in
Palestine using a survey of 408 SMEs. The results of the
study indicate that majority of Palestine SMEs are
using computerized systems and utilizes basic ICT
technologies, while the use of mobile banking are less
than 30%. However, there are key factors that inhibit
these SMEs from effectively utilizing mobile banking in
their various businesses. The survey reveals that
understanding of mobile banking adoption is very little
among the SMEs business owner’s, regulatory
environment, mobile banking business model offered by
banks are the most prevalent factors for non-utilizations
of mobile banking.
Keywords :
Mobile Banking, Palestinian SMEs, SMEs Effective, Palestine
