Authors :
Romer M. Real; Kristine T. Soberano
Volume/Issue :
Volume 11 - 2026, Issue 4 - April
Google Scholar :
https://tinyurl.com/5npm4zyn
Scribd :
https://tinyurl.com/mjzs4da8
DOI :
https://doi.org/10.38124/ijisrt/26apr2024
Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.
Abstract :
Cybersecurity has become a critical concern in modern digital work environments where sensitive information is
routinely exchanged through online platforms. Virtual assistants (VAs), who perform administrative, operational, and
technical tasks remotely, frequently handle confidential data such as financial records, client databases, and internal
communications. Despite their growing presence in the digital labor market, limited research has examined cybersecurity
awareness and data protection behaviors among virtual assistants.
This study aimed to assess cybersecurity awareness and examine its influence on data protection practices among
remote virtual assistants. A quantitative cross-sectional survey design was used, with data collected from 232 virtual
assistants through an online questionnaire. The study measured cybersecurity awareness, security training, and data
protection practices using a five-point Likert scale. Data were analyzed using descriptive statistics, Pearson correlation, and
multiple regression analysis. Results showed that cybersecurity awareness (M = 3.14) and data protection practices (M =
3.13) were at a moderate level. A strong positive relationship was found between cybersecurity awareness and data
protection practices (r = 0.60), while security training showed a moderate relationship (r = 0.34). The findings suggest that
improving cybersecurity awareness plays a significant role in enhancing secure practices among virtual assistants.
Regression results further confirmed that cybersecurity awareness is a significant predictor of data protection practices.
The regression model explained 41.6% of the variance in data protection practices.
Keywords :
Cybersecurity Awareness; Data Protection; Information Security; Remote Work; Virtual Assistant.
References :
- Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211.
- Bada, M., Sasse, A. M., & Nurse, J. R. C. (2019). Cyber security awareness campaigns: Why do they fail to change behaviour? arXiv preprint arXiv:1901.02672.
- D’Arcy, J., & Greene, G. (2014). Security culture and the employment relationship as drivers of employees’ security compliance. Information Management & Computer Security, 22(5), 474–489.
- Hadlington, L. (2017). Human factors in cybersecurity: Examining the link between Internet addiction, impulsivity, attitudes towards cybersecurity, and risky cybersecurity behaviours. Heliyon, 3(7), e00346.
- Herath, T., & Rao, H. R. (2009). Encouraging information security behaviors in organizations. Information Systems Research.
- Ifinedo, P. (2012). Understanding information systems security policy compliance: An integration of the theory of planned behavior and the protection motivation theory. Computers & Security, 31(1), 83–95.
- Ng, B. Y., Kankanhalli, A., & Xu, Y. (2009). Studying users’ computer security behavior: A health belief perspective. Decision Support Systems, 46(4), 815–825.
- Parsons, K., McCormac, A., Butavicius, M., Pattinson, M., & Jerram, C. (2014). Determining employee awareness using the Human Aspects of Information Security Questionnaire. Computers & Security.
- Posey, C., Roberts, T., & Lowry, P. B. (2015). The impact of organizational commitment on cybersecurity behavior. Journal of Management Information Systems.
- Siponen, M., Pahnila, S., & Mahmood, A. (2010). Compliance with information security policies: An empirical investigation. Computer, 43(2), 64–71.
- Verizon. (2023). 2023 Data Breach Investigations Report. Verizon Enterprise.
Cybersecurity has become a critical concern in modern digital work environments where sensitive information is
routinely exchanged through online platforms. Virtual assistants (VAs), who perform administrative, operational, and
technical tasks remotely, frequently handle confidential data such as financial records, client databases, and internal
communications. Despite their growing presence in the digital labor market, limited research has examined cybersecurity
awareness and data protection behaviors among virtual assistants.
This study aimed to assess cybersecurity awareness and examine its influence on data protection practices among
remote virtual assistants. A quantitative cross-sectional survey design was used, with data collected from 232 virtual
assistants through an online questionnaire. The study measured cybersecurity awareness, security training, and data
protection practices using a five-point Likert scale. Data were analyzed using descriptive statistics, Pearson correlation, and
multiple regression analysis. Results showed that cybersecurity awareness (M = 3.14) and data protection practices (M =
3.13) were at a moderate level. A strong positive relationship was found between cybersecurity awareness and data
protection practices (r = 0.60), while security training showed a moderate relationship (r = 0.34). The findings suggest that
improving cybersecurity awareness plays a significant role in enhancing secure practices among virtual assistants.
Regression results further confirmed that cybersecurity awareness is a significant predictor of data protection practices.
The regression model explained 41.6% of the variance in data protection practices.
Keywords :
Cybersecurity Awareness; Data Protection; Information Security; Remote Work; Virtual Assistant.