Authors :
Rinaldi Alexander, Dudi Permana
Volume/Issue :
Volume 4 - 2019, Issue 7 - July
Google Scholar :
https://goo.gl/DF9R4u
Scribd :
https://bit.ly/2y8XIGa
Abstract :
This study aims to determine the decision to
use internet banking which is influenced by the
perspective of perceived ease of use, perceived
usefulness, and trust through the intention to use
customers in adopting the internet banking. The object
of this research is all customers of the BCA KCU
Tanjung Priok rupiah savings located in Jakarta. This
study was conducted on 377 respondents using a
quantitative descriptive approach. Data was collected
and processed using the SEM method on Smart PLS.
The results of this study prove that perceived
usefulness and trust have a significant effect on the
intention to use customers in using internet banking.
Meanwhile perceived ease of use does not significantly
influence the intention to use.
Keywords :
Perceived Ease of Use; Perceived Usefulness; Trust; Intention to Use; Decision to Use.
This study aims to determine the decision to
use internet banking which is influenced by the
perspective of perceived ease of use, perceived
usefulness, and trust through the intention to use
customers in adopting the internet banking. The object
of this research is all customers of the BCA KCU
Tanjung Priok rupiah savings located in Jakarta. This
study was conducted on 377 respondents using a
quantitative descriptive approach. Data was collected
and processed using the SEM method on Smart PLS.
The results of this study prove that perceived
usefulness and trust have a significant effect on the
intention to use customers in using internet banking.
Meanwhile perceived ease of use does not significantly
influence the intention to use.
Keywords :
Perceived Ease of Use; Perceived Usefulness; Trust; Intention to Use; Decision to Use.
