Authors :
Dr. B M Vidyavathi; Rashmi B R; Rashmi Guddappanavar; Sahana Heremath; Sandeep Shashank Priya R S
Volume/Issue :
Volume 10 - 2025, Issue 5 - May
Google Scholar :
https://tinyurl.com/3etum76c
DOI :
https://doi.org/10.38124/ijisrt/25may1205
Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.
Abstract :
Student feedback plays a key role in enhancing academic standards, campus infrastructure, and the overall
learning environment. Traditional feedback methods are often manual, time-consuming, and susceptible to bias, making it
difficult to derive meaningful insights. Bright Scope: College Experience Insights addresses this issue by applying machine
learning-based sentiment analysis to categorize responses as positive, neutral, or negative. Leveraging Natural Language
Processing (NLP), the system detects sentiment patterns and presentsthem through dynamic charts and detailed summaries.
This empowers prospective students to evaluate institutions better and helps administrators identify areas for improvement.
By fostering informed decision- making and improving communication between students and institutions, the platform
contributes to a more responsive and transparent academic ecosystem.
Keywords :
Sentiment Analysis; Machine Learning; Natural Language Processing; Student Feedback; Educational Insights; Dashboards.
References :
- Aish Albladi, Minarul Islam, and Cheryl Seals, “Sentiment Analysis of Twitter Data Using NLP Models: A Comprehensive Review,” IEEE Access, vol. 13, pp. 30444– 30459, Feb. 2025. [Online]. Available: https://doi.org/10.1109/ACCESS.2025.3541494
- Fareed Kaleem Khaiser, Amna Saad, Cordelia Mason, “Sentiment Analysis of Students’ Feedback on Institutional Facilities Using Text-Based Classification and Natural Language Processing (NLP),” International Journal of Emerging Technologies in Learning (iJET), 2023. [Online]. Available: https://www.researchgate.net/publication/370048956.
- Delali Kwasi Dake, Esther Gyimah, “Using Sentiment Analysis to Evaluate Qualitative Students’ Responses,” Education and Information Technologies, Springer, 2023. DOI: 10.1007/s10639-022-11349-1.
- Zenun Kastrati, Fisnik Dalipi, Ali Shariq Imran, Krenare Pireva Nuci, Mudasir Ahmad Wani, “Sentiment Analysis of Students’ Feedback,” Applied Sciences, vol. 11, no. 9, 2021. DOI: 10.3390/app11093986.
- Jin Zhou, Jun-min Ye, “Sentiment Analysis in Education Research,” Interactive Learning Environments, Taylor & Francis, 2020. DOI: 10.1080/10494820.2020.1826985.
- R. Faizi, "Using Sentiment Analysis to Explore Student Feedback: A Lexical Approach," International Journal of Emerging Technologies in Learning (iJET), vol. 18, no. 9, pp. 259–267, 2023. DOI: 10.3991/ijet.v18i09.38101.
Student feedback plays a key role in enhancing academic standards, campus infrastructure, and the overall
learning environment. Traditional feedback methods are often manual, time-consuming, and susceptible to bias, making it
difficult to derive meaningful insights. Bright Scope: College Experience Insights addresses this issue by applying machine
learning-based sentiment analysis to categorize responses as positive, neutral, or negative. Leveraging Natural Language
Processing (NLP), the system detects sentiment patterns and presentsthem through dynamic charts and detailed summaries.
This empowers prospective students to evaluate institutions better and helps administrators identify areas for improvement.
By fostering informed decision- making and improving communication between students and institutions, the platform
contributes to a more responsive and transparent academic ecosystem.
Keywords :
Sentiment Analysis; Machine Learning; Natural Language Processing; Student Feedback; Educational Insights; Dashboards.