Authors :-Prerna N.Narvekar.

Volume/Issue :-
 Volume 3 Issue 4

Google Scholar :-

Scribd :- 

Thomson Reuters :-

A chatbot is also known as internet bot, web bot or www robot or generally bot that run automatically based on software application Chat. Bots are expected to dominate the market, so for a developer, it is important to understand what the bot will offer and what types/category the bot falls into.