Authors : Edjay Caparos; Cedie Gabriel; Reginald Prudente; Remia Romero

Volume/Issue : Volume 10 - 2025, Issue 5 - May

Google Scholar : https://tinyurl.com/fwyh38ew

DOI : https://doi.org/10.38124/ijisrt/25may851

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.

Abstract : This study presents the development and evaluation of a cloud-based property management system (PMS) designed to enhance operational efficiency, data security, and tenant satisfaction for real estate businesses in Region XII, Philippines. Using a descriptive research design and Likert-scale survey data from JC Hotel and Convention Center staff, the system was assessed across four dimensions: usability, security, operational efficiency, and tenant experience. Results showed consistent positive ratings, with security (mean = 3.50) as the highest-performing factor. Key system features include automated billing, secure access controls, and realtime tenant communication. The findings confirm the potential of cloud- based PMS as a scalable, cost-effective solution that addresses traditional inefficiencies while meeting cybersecurity standards.

Keywords : Cloud Computing, Property Management System, Real Estate Technology, Cybersecurity, Operational Efficiency, Tenant Experience, System Usability, Data Privacy, Region XII, Cloud-Based Solutions.

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