Community Tax Certificate Real-Time Transaction Processing System


Authors : Flordeline A. Cadeliña; Andrew P. Ponte

Volume/Issue : Volume 8 - 2023, Issue 4 - April

Google Scholar : https://bit.ly/3TmGbDi

Scribd : https://bit.ly/3W0mF0W

DOI : https://doi.org/10.5281/zenodo.7927458

This Community Tax Certificate (CTC) RealTime Transaction Processing System is a form of egovernment that use electronic communication technologies in securing identity document in Iligan City, Lanao del Norte, Philippines. The study speeds up the processes and procedures whenever the taxpayers from the forty-four (44) barangays request a cedula at Treasurer's Office to comply with securing government requirements. A presentation of Porter's Stemming algorithm was presented and compared in terms of retrieving information. The ultimate objectives of this study are to design and create a central database that would act as the repository for all taxpayers' data (individual and corporate). Individual taxpayers have perceived ease of use, usefulness, and intention to use the CTC Real-Time Processing to secure community tax certificates. Corporate taxpayer's attribute on the usability of technology is affected by their perception towards its use of the system. Both individual and corporate respondents of this study have perceived ease of use and usefulness on the impact when securing the community tax certificate

Keywords : Community Tax Certificate, E-Government, Real-Time Transaction.

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