Crafting Employee Loyalty: A Holistic Exploration of HR Strategies Shaping Retention in the Hospitality Industry


Authors : Deepesh Kumar Saxena; Dr. R.K. Ghai; Dr. Shiv Mohan Verma

Volume/Issue : Volume 8 - 2023, Issue 11 - November

Google Scholar : https://tinyurl.com/3srzfhxb

Scribd : https://tinyurl.com/56fnw98h

DOI : https://doi.org/10.5281/zenodo.10219812

Abstract : In the fiercely competitive hotel industry, this study explores the pivotal role of Human Resource (HR) practices in employee retention. Through qualitative methods and literature review, it analyzes the impact of HR strategies on turnover rates, focusing on recruitment, training, compensation, work-life balance, and employee engagement. The findings stress the crucial contribution of effective HR practices in reducing turnover and boosting employee satisfaction. Emphasizing well-designed HR strategies, the study highlights their role in creating a supportive work environment that fosters loyalty. Recognizing this impact enables hotels to implement tailored strategies, improving operational efficiency and guest satisfaction. This research enhances HR management knowledge in the hotel sector, offering valuable insights for practitioners and researchers aiming to refine employee retention strategies. Ultimately, understanding the significance of HR practices empowers hotels to nurture talent retention and elevate overall performance in this dynamic and competitive industry.

Keywords : Human Resource, Competitive, Work-Life Balance, Employee Engagement, Training and Development, Compensation And Benefits, Employee Retention.

In the fiercely competitive hotel industry, this study explores the pivotal role of Human Resource (HR) practices in employee retention. Through qualitative methods and literature review, it analyzes the impact of HR strategies on turnover rates, focusing on recruitment, training, compensation, work-life balance, and employee engagement. The findings stress the crucial contribution of effective HR practices in reducing turnover and boosting employee satisfaction. Emphasizing well-designed HR strategies, the study highlights their role in creating a supportive work environment that fosters loyalty. Recognizing this impact enables hotels to implement tailored strategies, improving operational efficiency and guest satisfaction. This research enhances HR management knowledge in the hotel sector, offering valuable insights for practitioners and researchers aiming to refine employee retention strategies. Ultimately, understanding the significance of HR practices empowers hotels to nurture talent retention and elevate overall performance in this dynamic and competitive industry.

Keywords : Human Resource, Competitive, Work-Life Balance, Employee Engagement, Training and Development, Compensation And Benefits, Employee Retention.

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