Crisis Management Approaches of Three Generation Transformational Leaders in the New Normal: A Mix Method Study


Authors : Bartolome, Racquel A; Caballes, Dennis G

Volume/Issue : Volume 7 - 2022, Issue 6 - June

Google Scholar : https://bit.ly/3IIfn9N

Scribd : https://bit.ly/3NZ64F0

DOI : https://doi.org/10.5281/zenodo.6820325

This pandemic brought every industry to the brink of collapse, but thanks to the presence of leaders who were able to manage their organizations in these chaotic times. In today’s organization, there are predominantly three age generation groups who are handling leadership roles. They are the Baby Boomers aging from 57 to 75 years old, the Generation X aging from 46 to 56, and the millennials aging from 45 to 27 this year 2022. This study aimed to identify the crisis management approaches of the three age generation groups, to identify if there is a significant relationship between their age generation group and their crisis management approaches and to determine whether there is a significant difference in their crisis management approaches and age generation groups. The research purposely selected participants for this study since it is focused on transformational leaders and leaders from the three age generation groups only. The research used mixed methods in this study in identifying the crisis management approaches of the three age generation groups by the conduction of interviews, coded and triangulated using the MLQ form 6S. The result of the study relates to the fact that Millennials have an Intellectual Stimulation, Generation X leaders resulted to having Individualized Consideration and the Baby Boomers have Inspirational Motivation in their crises management approaches based on Bennis and Nanus and Sashkin and Sashkin’s transformational leadership style. ETA correlation coefficient is used in this study to determine the relationship between the transformational leaders' age generation group and their crisis management approaches. The result only yielded 0.28 which is an indicator of weak correlation, thus the result is no significant relationship. Kruskal-Wallis H Test is used in this study to determine the significant difference between the transformational leaders' age generation group and their crisis management approaches. The result yielded 7.62 which is higher when tested with the 0.05 in DF of 2 with a value of 5.991

Keywords : Transformational Leadership, Age generation Leadership.

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