Authors :
Manjunath H; Shahil; Afnan M Mohammed; Sakshat Shetty
Volume/Issue :
Volume 7 - 2022, Issue 6 - June
Google Scholar :
https://bit.ly/3IIfn9N
Scribd :
https://bit.ly/3PD2nWM
DOI :
https://doi.org/10.5281/zenodo.6867610
Abstract :
In order to manage all of your student
inquiries, you'll need customer relationship
management software. It guides your students through
a painless and efficient admissions procedure. CRM's
overarching purpose is to develop a strong relationship
between the student and the institution, which is
currently lacking. Institutions can take use of the
advantages of such ties. Throughout their time at your
institution, you can advise potential students on how
your university can be a torchbearer in their route to
success and engage them with advisory content. Your
pupils come from practically every channel known to
this tech-savvy generation in the education business.
Simply said, questions come in from your website, social
media accounts, PPC marketing campaigns, classifieds,
and other sources. These enquiries provide important
information, such as the student's name, email address,
phone number, and areas of interest. Traditionally,
these enquiries are added to an excel sheet and the
follow-up procedure is continued. However, when it
comes to admissions, there aren't just a few enquiries;
there are a flood of them. Your admissions team is doing
everything they can to reach out to each and every
student. But, whether it's by design or by accident, your
admissions team is prone to overlooking a few enquiries
in the heat of the moment. CRM's lead capture
automation is used in instances like this to ensure that
no leads are lost. The app enables you to automatically
collect every student inquiry
In order to manage all of your student
inquiries, you'll need customer relationship
management software. It guides your students through
a painless and efficient admissions procedure. CRM's
overarching purpose is to develop a strong relationship
between the student and the institution, which is
currently lacking. Institutions can take use of the
advantages of such ties. Throughout their time at your
institution, you can advise potential students on how
your university can be a torchbearer in their route to
success and engage them with advisory content. Your
pupils come from practically every channel known to
this tech-savvy generation in the education business.
Simply said, questions come in from your website, social
media accounts, PPC marketing campaigns, classifieds,
and other sources. These enquiries provide important
information, such as the student's name, email address,
phone number, and areas of interest. Traditionally,
these enquiries are added to an excel sheet and the
follow-up procedure is continued. However, when it
comes to admissions, there aren't just a few enquiries;
there are a flood of them. Your admissions team is doing
everything they can to reach out to each and every
student. But, whether it's by design or by accident, your
admissions team is prone to overlooking a few enquiries
in the heat of the moment. CRM's lead capture
automation is used in instances like this to ensure that
no leads are lost. The app enables you to automatically
collect every student inquiry