Authors :
Dr. K. Narsimhulu; S J Musharraf Ali
Volume/Issue :
Volume 10 - 2025, Issue 6 - June
Google Scholar :
https://tinyurl.com/55zms4z6
DOI :
https://doi.org/10.38124/ijisrt/25jun282
Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.
Abstract :
The healthcare system has had a difficult time keeping up with the demands of this age. People are experiencing
many medical problems as a result of the rapid population growth, which has made it difficult for the medical system to
handle and treat. To solve the problem, we employ technology for the health care revolution, which enables us to receive
prompt and precise assistance. In this project, we are developing an AI chatbot with the use of artificial intelligence. As a
virtual assistant, an AI chatbot assists us in giving accurate information about the problems, prescribes if the problem is
minor, and directs users to see a doctor if the situation is serious.We use natural language processing (NLP) technologies in
this chatbot to make the conversation sound human. The conversations are often upgraded.Additionally, it has unique
features like multilingual support and the ability to schedule doctor appointments for convenient times. Additionally, it
looks up the closest dates for the doctor's appointment and assists users in taking their medications on time. To make our
model run effectively, we have employed techniques like RAG, Streamlit, LLM, and FAISS in addition to NLP.To organize
and analyze PDF files, we have also introduced data intake tools such as PyPDF2.According to the HIPAA Act, which
states that maintaining the use of protected data is the most crucial function, the healthcare system must guarantee that
data privacy and security are among the most crucial elements. AI technology can be used to develop a chatbot that will
transform the healthcare system and enable us to efficiently receive the right therapy at the right moment.
Keywords :
Natural Language Processing (NLP), RAG, Streamlit, LLM, FAISS, Virtual Assistant, AI, ML, Python, Data Ingestion, PyPDF2, Chatbot.
References :
- Lekha Athota, Vinod Kumar Shukla, Nitin Pandey, Ajay Rana, ‘‘Chatbot for Healthcare System Using Artificial Intelligence,’’ 2020 8th International Conference on Reliability, Infocom Technologies and Optimization (Trends and Future Directions) (ICRITO), Amity University, Noida,India. June 4-5, 2020.
- Rohit Binu Mathew, Sandra Varghese, Sera Elsa Joy, Swanthana Susan Alex,‘‘Chatbot for Disease Prediction and Treatment Recommendation using Machine Learning”, Proceedings of the Third International Conference on Trends in Electronics and Informatics (ICOEI 2019). IEEE.
- Srivastava, P., & Singh, N (2020, February). Automated medical chatbot (medibot). In 2020 International Conference on Power Electronics & IoT Applications in Renewable Energy and its Control (PARC) (pp.351-354). IEEE.
- Bharti, U., Bajaj, D., Batra, H., Lalit, S., Lalit, S., & Gangwani, A. (2020, June). Medbot: Conversational artificial intelligence-powered chatbot for delivering tele-health after COVID-19. In 2020 5th International Conference on Communication and Electronics Systems (ICCES) (pp. 870-875). IEEE.
- Gentner, T., Neitzel, T., Schulze, J., & Buettner, R. (2020, July). A Systematic literature review of medical chatbot research from a behavior change perspective. In 2020 IEEE 44th Annual Computers, Software, and Applications Conference (COMPSAC) (pp. 735-740). IEEE.
- S. Divya, Indumathi, S. Ishwarya, M. Priyasankari, S. Kalpanadevi | A Self-Diagnosis Medical Chatbot Using Artificial Intelligence | Institute of Electrical and Electronics Engineers June 2019 Softić, A., Husić, J. B., Softić, A., & Baraković, S. (2021, March). Health Chatbot: Design, Implementation, Acceptance, and Usage Motivation. In 2021 20th International Symposium INFOTEH-JAHORINA (INFOTEH) (pp. 1-6). IEEE.
- Badlani, S., Aditya, T., Dave, M., & Chaudhari, S. (2021, May). Multilingual Healthcare Chatbot Using Machine Learning. In 2021 2nd International Conference for Emerging Technology (INCET) (pp. 1-6). IEEE.
- Madhu, D., Jain, C. N., Sebastain, E., Shaji, S., & Ajayakumar, A. (2017, March). A novel approach for medical assistance using a trained chatbot. In 2017 International Conference on Inventive Communication and Computational Technologies (ICICCT) (pp. 243-246). IEEE.
- Sunny, A. D., Kulshreshtha, S., Singh, S., Srinabh, B. M., & Sarojadevi, H. (2018). Disease diagnosis system by exploring machine learning algorithms. Int. J. Innov. Eng. Technol, 10(2), 14-21.
- Kandpal, P., Jasnani, K., Raut, R., & Bhorge, S. (2020, July). Contextual Chatbot for healthcare purposes (using deep learning). In 2020 Fourth World Conference on Smart Trends in Systems, Security and Sustainability (WorldS4) (pp. 625-634). IEEE.
- Hwang, T. H., Lee, J., Hyun, S. M., & Lee, K. (2020, October). Implementation of an interactive healthcare advisor model using a chatbot and visualization. In 2020
- International Conference on Information and Communication Technology Convergence (ICTC) (pp. 452-455). IEEE
- Avila, C. V. S., Franco, W., Venceslau, A. D., Rolim, T. V., & MP, V. (2021). MediBot: An Ontology-Based Chatbot to Retrieve Drug Information and Compare Its Prices.
- Mathew, R. B., Varghese, S., Joy, S. E., & Alex, S. S. (2019, April). Chatbot for disease prediction and treatment recommendation using machine learning. In 2019, 3rd International Conference on Trends in Electronics and Informatics (ICOEI) (pp. 851- 856). IEEE.
- Rahman, M. M., Amin, R., Liton, M. N. K., & Hossain, N. (2019, December). Disha: An implementation of a machine learning based Bangla healthcare Chatbot. In 2019 22nd International Conference on Computer and Information Technology (ICCIT) (pp. 1-6). IEEE.
- Ayanouz, S., Abdelhakim, B. A., & Benhmed, M. (2020, March). A smart chatbot architecture based on NLP and machine learning for health care assistance. In Proceedings of the 3rd International Conference on Networking, Information Systems & Security (pp.1-6).
- Kandpal, P., Jasnani, K., Raut, R., & Bhorge, S. (2020, July). Contextual Chatbot for healthcare purposes (using deep learning). In 2020 Fourth World Conference on Smart Trends in Systems, Security and Sustainability (WorldS4) (pp. 625-634). IEEE.
- Athota, L., Shukla, V. K., Pandey, N., & Rana, A. (2020, June). Chatbot for Healthcare System Using Artificial Intelligence. In 2020, 8th International Conference on Reliability, Infocom Technologies and Optimization (Trends and Future Directions)(ICRITO) (pp. 619-622). IEEE.
The healthcare system has had a difficult time keeping up with the demands of this age. People are experiencing
many medical problems as a result of the rapid population growth, which has made it difficult for the medical system to
handle and treat. To solve the problem, we employ technology for the health care revolution, which enables us to receive
prompt and precise assistance. In this project, we are developing an AI chatbot with the use of artificial intelligence. As a
virtual assistant, an AI chatbot assists us in giving accurate information about the problems, prescribes if the problem is
minor, and directs users to see a doctor if the situation is serious.We use natural language processing (NLP) technologies in
this chatbot to make the conversation sound human. The conversations are often upgraded.Additionally, it has unique
features like multilingual support and the ability to schedule doctor appointments for convenient times. Additionally, it
looks up the closest dates for the doctor's appointment and assists users in taking their medications on time. To make our
model run effectively, we have employed techniques like RAG, Streamlit, LLM, and FAISS in addition to NLP.To organize
and analyze PDF files, we have also introduced data intake tools such as PyPDF2.According to the HIPAA Act, which
states that maintaining the use of protected data is the most crucial function, the healthcare system must guarantee that
data privacy and security are among the most crucial elements. AI technology can be used to develop a chatbot that will
transform the healthcare system and enable us to efficiently receive the right therapy at the right moment.
Keywords :
Natural Language Processing (NLP), RAG, Streamlit, LLM, FAISS, Virtual Assistant, AI, ML, Python, Data Ingestion, PyPDF2, Chatbot.