Authors :
Hélder José Afonso; Sofia Ahamad de Jany Vasco
Volume/Issue :
Volume 11 - 2026, Issue 4 - April
Google Scholar :
https://tinyurl.com/3n2v8aaz
Scribd :
https://tinyurl.com/4ezv3k8t
DOI :
https://doi.org/10.38124/ijisrt/26apr2469
Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.
Abstract :
This article comparatively analyzes the use of E-Mola in the financial management of two companies in the city
of Nampula, Mozambique, during the period 2023-2024. A qualitative comparative approach was adopted, guided by the
interpretivist paradigm, with semi-structured interviews conducted with eight participants (four per company) and direct
observation at the premises. Results revealed that E-Mola adoption was not homogeneous: one company used the platform
at a basic level (receiving payments), while the other achieved an intermediate-advanced level (receiving and making
payments). Identified benefits included security, speed, cost reduction, improved cash flow, and transparency; challenges
included transaction limits, network instability, and low digital literacy. It is concluded that E-Mola contributed positively
to transparency, formalization, and operational efficiency in the studied organizations.
Keywords :
E-Mola; Financial Management; Financial Inclusion; Comparative Study; Digital Transformation.
References :
- Andrade, A., & Carvalho, M. (2019). Fintechs e inclusão financeira no Brasil. Revista de Economia Digital, 12(2), 75-92.
- Banco de Moçambique. (2018). Relatório anual sobre serviços de pagamento móvel. Maputo: Banco de Moçambique.
- Bardin, L. (2016). Análise de conteúdo. Lisboa: Edições 70.
- Batista, C., & Vicente, P. (2020). Adopção de carteiras móveis em Moçambique: Padrões de utilização do E-Mola por micro e pequenas empresas. Revista Moçambicana de Gestão, 8(1), 45-67.
- Creswell, J. W. (2014). Research design: Qualitative, quantitative, and mixed methods approaches (4th ed.). Thousand Oaks, CA: SAGE Publications.
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- Lopes, R. (2022). Factores determinantes da adopção do E-Mola por pequenas empresas na cidade de Nampula. Dissertação de Mestrado, Universidade Católica de Moçambique.
- Martins, J. (2021). Gestão financeira digital em pequenas empresas. Revista de Gestão e Tecnologia, 18(3), 30-48.
- Nhantumbo, A. (2018). Adopção de tecnologias móveis em Moçambique: Desafiose oportunidades. Cadernos de Estudos Africanos, 35, 123-145.
- Patton, M. Q. (2015). Qualitative research & evaluation methods (4th ed.). Thousand Oaks, CA: SAGE Publications.
- Schwab, K. (2016). A quarta revolução industrial. São Paulo, Brasil: Edipro.
- Silva, R., & Ferreira, T. (2018). Transformação digital e gestão financeira em PME portuguesas.Revista Portuguesa de Gestão, 22(4), 38-52.
This article comparatively analyzes the use of E-Mola in the financial management of two companies in the city
of Nampula, Mozambique, during the period 2023-2024. A qualitative comparative approach was adopted, guided by the
interpretivist paradigm, with semi-structured interviews conducted with eight participants (four per company) and direct
observation at the premises. Results revealed that E-Mola adoption was not homogeneous: one company used the platform
at a basic level (receiving payments), while the other achieved an intermediate-advanced level (receiving and making
payments). Identified benefits included security, speed, cost reduction, improved cash flow, and transparency; challenges
included transaction limits, network instability, and low digital literacy. It is concluded that E-Mola contributed positively
to transparency, formalization, and operational efficiency in the studied organizations.
Keywords :
E-Mola; Financial Management; Financial Inclusion; Comparative Study; Digital Transformation.