Authors : Omar A. Al-Shatri; Ahmed A. Al-Hejji; Safran A. Safran; Waleed A. Saglab

Volume/Issue : Volume 9 - 2024, Issue 6 - June

Google Scholar : https://tinyurl.com/4hbekeu4

Scribd : https://tinyurl.com/yfvjesuc

DOI : https://doi.org/10.38124/ijisrt/IJISRT24JUN509

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.

Abstract : Information Technology Asset Management (ITAM) is a key process in the Information Technology (IT) sector. Since the late 20th century, maintaining a growing number of IT assets has become a challenging task. It requires technological advancements to streamline ITAM processes efficiently and cost- effectively. The digital transformation of ITAM processes can help organizations overcome many challenges. Digitalizing asset management processes requires a centralized repository for efficiently managing IT assets, such as workstations, laptops, and even software assets. This enhances security and ensures that assets adhere to security compliance. Technologies for digital transformation, alongside techniques such as process automation and the adoption of advanced Radio Frequency Identification (RFID) technology, can be utilized to improve ITAM. These technologies and techniques enable organizations to improve their asset management processes, meeting the organization's needs. This paper addresses the impact of digital transformation on IT Asset Management and explores areas for process improvement. Digital transformation impacts Asset Management by enabling faster asset- related decision-making, optimizing asset utilization, reducing maintenance costs, and providing greater transparency and asset traceability.

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