Digitizing Community Health Service Delivery in Ghana: From Policy Vision to Practical Implementation


Authors : Mohammed Ali; Zakaria Abotiyire Iddrisu

Volume/Issue : Volume 11 - 2026, Issue 1 - January


Google Scholar : https://tinyurl.com/2f8z9rkp

Scribd : https://tinyurl.com/46zat5b6

DOI : https://doi.org/10.38124/ijisrt/26jan474

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.


Abstract : The research investigated the influence of Ghana digital healthcare policy framework on the delivery of grassroots health in an attempt to address lapses within the Ghana Digital Health Strategy (GDHS). It focused on infrastructure support, localization of policies and digital solutions for local health needs. The review examined national documents such as the Ghana Digital Health policy and strategy (2023–2027) and regional/global frameworks. Drawing on quality review research methods, the study integrated policy analysis, case studies and comparator frameworks to identify how effective current digital health policies are. Lessons from CHPS and EMR Case studies on Community-based Health Planning and Services(CHPS) and electronic medical records(EMR) shed light on implementation challenges. Comparative analysis sought to link findings with wider structure. Researchers found community health workers encountered problems with spotty phone and internet service, no equipment and privacy concerns. But digital interventions bore positive results: mobile health applications led to higher antenatal care visits, electronic immunization records enhanced data quality and telemedicine cut down on referral times. In summary, the Digital Health Policy and Strategy (2023–2027) is a fundamental step for strengthening primary care and community services in Ghana. Its success will depend on filling infrastructure, financing and equity gaps, and on training community health workers in the skills they need. Health-system interoperability is fundamental for referral making and patient results. Strong partnerships with Africa CDC, UN and private partners will also ensure integration and sustainability to move the country forward in digital health transformation and community service delivery.

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The research investigated the influence of Ghana digital healthcare policy framework on the delivery of grassroots health in an attempt to address lapses within the Ghana Digital Health Strategy (GDHS). It focused on infrastructure support, localization of policies and digital solutions for local health needs. The review examined national documents such as the Ghana Digital Health policy and strategy (2023–2027) and regional/global frameworks. Drawing on quality review research methods, the study integrated policy analysis, case studies and comparator frameworks to identify how effective current digital health policies are. Lessons from CHPS and EMR Case studies on Community-based Health Planning and Services(CHPS) and electronic medical records(EMR) shed light on implementation challenges. Comparative analysis sought to link findings with wider structure. Researchers found community health workers encountered problems with spotty phone and internet service, no equipment and privacy concerns. But digital interventions bore positive results: mobile health applications led to higher antenatal care visits, electronic immunization records enhanced data quality and telemedicine cut down on referral times. In summary, the Digital Health Policy and Strategy (2023–2027) is a fundamental step for strengthening primary care and community services in Ghana. Its success will depend on filling infrastructure, financing and equity gaps, and on training community health workers in the skills they need. Health-system interoperability is fundamental for referral making and patient results. Strong partnerships with Africa CDC, UN and private partners will also ensure integration and sustainability to move the country forward in digital health transformation and community service delivery.

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