Authors : Ms. Smita S. Bhosale; Tejas Kothawade; Viraj Kharade; Adinath Khose; Suraj Mitake

Volume/Issue : Volume 10 - 2025, Issue 5 - May

Google Scholar : https://tinyurl.com/ses4s77k

Scribd : https://tinyurl.com/vhcy265a

DOI : https://doi.org/10.38124/ijisrt/25may390

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.

Abstract : The increasing number of queries concerning admissions in engineering and polytechnic institutions under the Department of Technical Education has highlighted the limitations of traditional response methods. To ensure smoother communication and timely dissemination of information, deploying a centralized AI-powered chatbot emerges as an efficient and scalable solution. Functioning as a virtual assistant, this intelligent system can autonomously manage frequently asked questions about eligibility, available programs, fee details, scholarship opportunities, hostel facilities, and placement timelines. Operating 24/7, the chatbot alleviates the pressure on administrative staff, improves user satisfaction, and provides valuable data for continuous service optimization. Through machine learning, it evolves by learning from interactions, enhancing the precision and contextual relevance of its responses. The system not only expedites query resolution but also reduces the dependency on manual efforts for routine tasks. Additionally, its integration within the academic framework ensures consistent and fair information delivery. With built-in Natural Language Processing (NLP) capabilities, the chatbot supports multilingual communication, expanding access and enabling students and their families to make well-informed decisions.

Keywords : AI-Powered Chatbot, Virtual Assistant for Education, Admission Support System, Automated Query Handling, NLP, Machine Learning, 24/7 Student Support, Centralized Communication, Digital Education Assistant, Smart Education Technology.

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