Authors :
Wilmer D. Ambal
Volume/Issue :
Volume 11 - 2026, Issue 6 - June
Google Scholar :
https://tinyurl.com/mad4797u
Scribd :
https://tinyurl.com/3aapfenp
DOI :
https://doi.org/10.38124/ijisrt/26jun604
Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.
Abstract :
This study determined the effect of marketing on parental interest in school choice and parents’ loyalty and
examined the mediating role of school image among private schools in San Juan, Batangas. Specifically, it assessed parental
interest, parents’ loyalty, marketing practices, and school image; determined the influence of marketing on parental
outcomes; and investigated whether school image mediates the relationship between marketing and parental interest and
loyalty. The findings served as the basis for the development of an Integrated Marketing Communication (IMC) Plan for
private schools. A quantitative descriptive-correlational research design was employed. The respondents consisted of 340
parents or legal guardians of Junior High School and Senior High School students from selected private schools in San Juan,
Batangas, chosen through stratified proportional sampling. Data were collected using a validated researcher-made
questionnaire. Frequency and percentage, weighted mean, composite mean, regression analysis, and mediation analysis were
utilized to analyze the data and determine the relationships among variables. The results revealed that parents generally
exhibited high levels of parental interest and parents’ loyalty toward private schools. Marketing practices, including website
marketing, social media marketing, advertising, public relations, and direct marketing, were positively assessed, while school
image was favorably perceived in terms of credibility, trust, and educational quality. Regression analysis showed that
advertising and direct marketing significantly influenced parental interest, whereas website marketing, social media
marketing, advertising, and direct marketing significantly influenced parents’ loyalty. However, school image did not
significantly mediate the relationship between marketing and parental outcomes, indicating that parents respond more
directly to effective communication, accessibility of information, and personalized engagement. Based on the findings, an
Integrated Marketing Communication Plan was proposed to strengthen marketing effectiveness, enhance stakeholder
engagement, improve enrollment attraction, and sustain long-term parental loyalty among private schools in a competitive
educational environment.
Keywords :
Integrated Marketing Communication, Parental Interest, Parents’ Loyalty, School Image, Private Schools, Marketing Practices.
References :
- Abdillah, Y., Qomariah, N., Martini, N., & Sobirov, B. (2025). The moderating role of gender: Collaboration of brand image, service quality, and brand trust in increasing student loyalty through satisfaction. Journal of Aplikasi Manajemen. https://doi.org/10.21776/
- Adhikari, S., Min, L., & Adhikari, B. P. (2025). The impact of social media content on enrollment decisions for bachelor’s level education programs in Nepal educational institutions. NPRC Journal of Multidisciplinary Research. https://doi.org/10.3126/nprcjmr.v2i12.86959
- Al-Hujri, A., Al-Hakimi, M. A., Alshageri, S., Keshavrao, B. V., & Koliby, I. S. (2025). The impact of social media marketing activities on brand loyalty and awareness: The mediating role of customer satisfaction in Yemen's telecom industry. Cogent Business & Management, 12(1), 2509793. https://doi.org/10.1080/23311975.2025.2509793
- Alothman, H., Bashatah, L., Aldossari, A., Alfaifi, M. S., Almutairi, A. M., Alshuaibi, A. A., Alajlan, H. A., Aseri, S., Aseery, A., & Alhasan, N. A. (2024). How Saudi parents rationalize the choice of school for their children. Humanities and Social Sciences Communications, 10(1),
- Aritonang, W. W., Suryaputra, R., & Handarini, D. M. (2026). The influence of school image, service quality, and parental trust on school choice decisions. Journal of Educational Management Research. https://doi.org/10.61987/jemr.v5i2.1896
- Colicol, F. L., & Sali-Latif, F. K. (2023). Parental occupation, social class, and school choice in Southern Philippines: Their implications to educational public-private partnership vis-à-vis the K–12 SHS voucher program. International Journal of Learning, Teaching and Educational Research, 22(6). https://doi.org/10.26803/ijlter.22.6.19
- Cruz, A. J., & Cruz, A. D. L. (2023). Service quality dimensions and student satisfaction during the COVID-19 pandemic among selected higher education institutions in Manila, Philippines. International Multidisciplinary Research Journal. https://doi.org/10.54476/ioer-imrj/128679
- Dike, D., & Whyte, H. (2025). Public relations strategies and reputation management: Mastering stakeholder engagement and community building. International Journal of Latest Technology in Engineering Management & Applied Science. https://doi.org/10.51583/ijltemas.2025.14030008
- [9] Espelita, C. A. M., & Atento, R. G. (2025). From community voice to marketing strategy: The feeder-school ecosystem as basis for a consumer-centered marketing framework. International Journal of Health and Business Analytics. https://doi.org/10.65166/mt4em434
- Fill, C., & Turnbull, S. (2019). Marketing communications: Discovery, creation and conversations (8th ed.). Pearson Education Limited.
- Garza, L. M. R., Molano, J. I. R., & Mora, J. H. (2024). Determining factors for parents to choose a school: Empirical analysis of religious-based private schools. Qalamuna: Jurnal Pendidikan, Sosial, dan Agama. https://doi.org/10.37680/qalamuna.v15i1.4064
- Jamero, J. E., Lee, C., Manzon, R. K., Reyes, V., Crisostomo, S., Villones, R., & Bunag, F. (2024). Website of Trinity University of Asia–High School: An interactive platform for prospective students and parents. International Journal of Computing Sciences Research. https://doi.org/10.25147/ijcsr.2017.001
- Javaid, R. (2025). Content marketing: Its role in building brand loyalty and customer satisfaction. International Journal of Industrial and Systems Engineering and Management, 4(1), 115–120.
- Langbid, J. R., & Lacostales, J. P. (2026). Parental decision-making in school choice: The role of integrated marketing communication. Asian Journal of Education and Development Studies, 15(1), 22–38.
- Langbid, J., & Lacostales, J. (2026). Impact of school marketing strategies on parental awareness and enrollment intentions at Good News Christian Learning Center (GNCLC). Psychology and Education: A Multidisciplinary Journal. https://doi.org/10.70838
- Nguyen, T. T. T., Le, T., Tran, K. T., & Nguyen, V. P. (2025). Critical integrated marketing communication dimensions driving enrollment in Vietnam’s higher education sector. International Journal of Innovative Research and Scientific Studies. https://doi.org/10.53894/ijirss.v8i2.5465
- Palapal, E. L., Cruz, R. G., Lagon, P. P., Sumargo, R. F., Rome, R. L., & Fronda, J. G. (2024). Analysis of the promotional strategies of private schools in Zaragoza, Nueva Ecija. International Journal of Advanced Engineering Management and Science. https://doi.org/10.22161/ijaems.107.2
- Rao, D. P. H., Bhayani, S. J., & Seshapu, R. D. (2025). The impact of social media engagement on brand loyalty: A strategic approach for marketing management in the digital age. Journal of International Educational Research and Exchange, 5(1). https://doi.org/10.52783/jier.v5i1s.3471
- Romatico, A. F., & Menes, C. C. (2025). Brand image and customer loyalty of parents in a private sectarian school in Central Negros. Technium Social Sciences Journal. https://doi.org/10.47577/tssj.v72i1.12898
- Rosali, L. J., Debildos, J., & Gatmaitan, E. (2024). Parents’ preference and willingness to pay for private senior high school education. Journal of Management and Business Education. https://doi.org/10.35564
- Sun, W., & Trisakhon, S. (2025). Customer relationship management in education marketing. Journal of Educational Administration and Marketing, 14(2), 88–102.
- Tag-at, J. (2025). Parents’ viewpoint of enrolling learners to private schools: A perspective review. Psychology and Education: A Multidisciplinary Journal. https://doi.org/10.70838/pemj.410603
- Walean, R. H., Rantung, N. M., & Mandagi, D. (2025). The interplay of social media marketing, brand trust, customer satisfaction and loyalty. Jurnal Akuntansi dan Manajemen, 6(4), 4519. https://doi.org/10.35912/jakman.v6i4.4519
- Yousef, A., & Shabaitah, A. (2025). The impact of branding, positioning, and marketing strategies on parent perception and enrollment decisions in Dubai’s private schools market. Wisdom Journal for Studies and Research. https://doi.org/10.55165/wjfsar.v5i07.770
- Zahira, K. H., & Habiby, W. N. (2025). Parents’ perceptions and preferences toward school selection for elementary school-age children. Journal of Mathematics Instruction, Social Research and Opinion. https://doi.org/10.58421/misro.v4i3.606
This study determined the effect of marketing on parental interest in school choice and parents’ loyalty and
examined the mediating role of school image among private schools in San Juan, Batangas. Specifically, it assessed parental
interest, parents’ loyalty, marketing practices, and school image; determined the influence of marketing on parental
outcomes; and investigated whether school image mediates the relationship between marketing and parental interest and
loyalty. The findings served as the basis for the development of an Integrated Marketing Communication (IMC) Plan for
private schools. A quantitative descriptive-correlational research design was employed. The respondents consisted of 340
parents or legal guardians of Junior High School and Senior High School students from selected private schools in San Juan,
Batangas, chosen through stratified proportional sampling. Data were collected using a validated researcher-made
questionnaire. Frequency and percentage, weighted mean, composite mean, regression analysis, and mediation analysis were
utilized to analyze the data and determine the relationships among variables. The results revealed that parents generally
exhibited high levels of parental interest and parents’ loyalty toward private schools. Marketing practices, including website
marketing, social media marketing, advertising, public relations, and direct marketing, were positively assessed, while school
image was favorably perceived in terms of credibility, trust, and educational quality. Regression analysis showed that
advertising and direct marketing significantly influenced parental interest, whereas website marketing, social media
marketing, advertising, and direct marketing significantly influenced parents’ loyalty. However, school image did not
significantly mediate the relationship between marketing and parental outcomes, indicating that parents respond more
directly to effective communication, accessibility of information, and personalized engagement. Based on the findings, an
Integrated Marketing Communication Plan was proposed to strengthen marketing effectiveness, enhance stakeholder
engagement, improve enrollment attraction, and sustain long-term parental loyalty among private schools in a competitive
educational environment.
Keywords :
Integrated Marketing Communication, Parental Interest, Parents’ Loyalty, School Image, Private Schools, Marketing Practices.