Effect of Strategic Human Resource Management Practice on Organization Citizenship Behaviors: Study on Commercial Bank of Ethiopia Jimma District


Authors : Mesfin Mekonnen; Shimelis Zewude

Volume/Issue : Volume 6 - 2021, Issue 3 - March

Google Scholar : http://bitly.ws/9nMw

Scribd : https://bit.ly/3l2X84J

The study conducted with the purpose of to scrutinize the effect strategic human resource management practice on organizational citizenship behaviors in commercial bank of Ethiopia Jimma district. The study used cross-sectional conclusive research design which includes both descriptive and explanatory research design. Questionnaire was the main method to collect data from 175 randomly chosen employees’ of the targeted district. Both descriptive and inferential analysis was performed. From the data analysis, the study understood that as there is a high level of SHRM practice and OCB in commercial bank Ethiopia Jimma district. Further, it is revealed that the significant positive relationship between SHRM practices of training and growth, recruitment and selection, performance appraisal, and reward and benefits with organizational citizenship behavior. The study has both theoretical and practical implications for the bank in view of the fact that it has highlighted the importance of SHRM practices in predicting OCB

Keywords : Commercial Bank of Ethiopia, Organizational Citizenship Behaviors, and Strategic Human Resource Management Practice.

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