Effect of Training and Competence on Job Satisfaction and Its Impact on Employee Commitment (Case Study at BPJS Ketenagakerjaan)


Authors : Siti Choiriyah; Setyo Riyanto

Volume/Issue : Volume 6 - 2021, Issue 6 - June

Google Scholar : http://bitly.ws/9nMw

Scribd : https://bit.ly/3AsFfDs

This study aims to analyze the effect of training and competence on job satisfaction and its impact on employee commitment. The population of this study is employees who work at BPJS Employment who are participants in the 2019 technical training program, with a total sample of 943 BPJS employees. The data analysis method used Structural Equation Model-Partial Least Square (SEM-PLS). The results of the study found that training had a significant positive effect on company performance. Trust has a positive and significant impact on employee commitment. Competency has a positive and significant effect on employee commitment. Training has a positive and significant impact on job satisfaction. Competency has a positive and significant impact on job satisfaction. Job satisfaction has a positive and significant impact employee commitment. Job satisfaction acts as a mediating variable in the relationship between training and employee commitment. Job satisfaction acts as a mediating variable in the relationship between competency and employee commitment.

Keywords : Training, Competence, Job Satisfaction, Employee Commitment

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