Automation of ICT services has been
regarded as a key driver and enabler to better service
delivery to most organizations today. Recent demand
and access to modern technology have led to improved
management of medical laboratory services in Kenya.
In Kenya, Health services delivery is being transformed
by advancements in technologies embraced thus act as
the main support to better medical laboratory services.
The paper discusses the state of computer use by
medical laboratory facilities, the challenges and
emerging technologies used. Various laboratory
facilities have automated their services few have
initiated the process for better client management,
Some facilities are still facing challenges caused by
manual systems, such systems need to be phased out to
reduce any risks that might be caused by them. The
advantage of Computerising a medical facility is that
there will be improved growth and proper management
of health services by facilities and services to customers.
Previous research journals and conference proceedings
have been used in this paper as main sources of
literature as per the title. Methodological approaches
used to get the data from the health facilities are
highlighted and explained to show the state of adoption.
Findings from previous and current studies indicate
that medical facilities have been fully automated;
however, the potential for its growth is enormous due to
implementation challenges fueled by the rapid demand
and penetration of various systems in health facilities
Keywords : Computerisation, ICT, Automation, Facility, ehealth, health facility, laboratory