Authors :
Pratibha D. Patil; Parikshit Daivadnya; Sakshi Kulkarni; Dhawal Chhindam; Yugant Manekar
Volume/Issue :
Volume 11 - 2026, Issue 4 - April
Google Scholar :
https://tinyurl.com/eebsa2na
Scribd :
https://tinyurl.com/4v8s46jt
DOI :
https://doi.org/10.38124/ijisrt/26apr2387
Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.
Abstract :
Hostels are an essential part of campus life in technical institutions, directly influencing student welfare, safety,
and satisfaction. However, traditional hostel grievance management systems often face issues of delayed responses, lack of
transparency, and potential data manipulation, resulting in a trust gap between students and administrators. This paper
reviews how permissioned blockchain technology can transform hostel grievance systems by ensuring transparency,
accountability, and tamper-proof recordkeeping. A hybrid blockchain architecture integrating institutional databases with
a distributed ledger is examined for its ability to maintain verifiable complaint histories while protecting privacy. The study
highlights the potential educational and administrative benefits of adopting such systems, including faster grievance
resolution, fair decision-making, and improved trust within hostel communities. Recommendations are provided for
technical institutions aiming to modernize hostel management through blockchain-based digital governance.
References :
- Karuppasamy, L., Sathyanarayanan, M., Sankaranarayanan, S., Vengateswaran, S., and Sharan Paramesh, S., “Streamlining Hostel Administration Through Real-Time Event Triggers and Priority-Based Complaint Sorting Algorithm with React Native and AWS Integration,” IEEE 3rd International Conference on Artificial Intelligence and Machine Learning Applications (AIMLA), 2025. DOI: 10.1109/AIMLA63829.2025.11040367.
- Singhal, N., Akshay, S., & Samarth, A. (2024). Student grievance redressal. Journal of Emerging Technologies and Innovative Research (JETIR), 11(5), 165–170. https://www.jetir.org/papers/JETIRGG06028.pdf
- Kaushal, R. K., Kumar, N., & Flammini, F. (2024). Enhancing data integrity in higher education: A blockchain-based student complaint system using Hyperledger Fabric. International Journal of Computing and Digital Systems, 16(1), 1387–1397. https://doi.org/10.12785/ijcds/1601102
- Kasar, M. K., Mansuri, T. S., Kasar, S. G., and Khan, D. Z., “Hostel Grievance System,” International Scientific Journal of Engineering and Management, Vol. 2, Issue 4, April 2023. DOI: 10.55041/ISJEM00346.
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- M. Rahman, M. M. Azam, and F. S. Chowdhury, "An anonymity and interaction supported complaint platform based on blockchain technology for national and social welfare," in Proc. Int. Conf. on Electronics, Communications and Information Technology (ICECIT), IEEE, 2021, pp. 1–8.
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Hostels are an essential part of campus life in technical institutions, directly influencing student welfare, safety,
and satisfaction. However, traditional hostel grievance management systems often face issues of delayed responses, lack of
transparency, and potential data manipulation, resulting in a trust gap between students and administrators. This paper
reviews how permissioned blockchain technology can transform hostel grievance systems by ensuring transparency,
accountability, and tamper-proof recordkeeping. A hybrid blockchain architecture integrating institutional databases with
a distributed ledger is examined for its ability to maintain verifiable complaint histories while protecting privacy. The study
highlights the potential educational and administrative benefits of adopting such systems, including faster grievance
resolution, fair decision-making, and improved trust within hostel communities. Recommendations are provided for
technical institutions aiming to modernize hostel management through blockchain-based digital governance.