Authors :
Surjit Singh Bawa
Volume/Issue :
Volume 9 - 2024, Issue 2 - February
Google Scholar :
http://tinyurl.com/by7f9tu3
Scribd :
http://tinyurl.com/3f4ju2km
DOI :
https://doi.org/10.5281/zenodo.10653054
Abstract :
Enterprise Resource Planning (ERP) systems
play a pivotal role in modern organizational management,
streamlining various business processes and consolidating
data. However, the success of ERP implementations is
contingent upon the usability and user experience (UX) of
the system. This research paper examines the multifaceted
aspects of enhancing usability and UX in ERP
implementations. By exploring user-centric design
principles, customization strategies, and the impact of
continuous improvement, the paper aims to provide
insights into creating ERP systems that not only meet
functional requirements but also deliver an exceptional
and satisfying user experience.
Keywords :
ERP, User Experience, Usability, User-Centric Design, Customization, Continuous Improvement.
Enterprise Resource Planning (ERP) systems
play a pivotal role in modern organizational management,
streamlining various business processes and consolidating
data. However, the success of ERP implementations is
contingent upon the usability and user experience (UX) of
the system. This research paper examines the multifaceted
aspects of enhancing usability and UX in ERP
implementations. By exploring user-centric design
principles, customization strategies, and the impact of
continuous improvement, the paper aims to provide
insights into creating ERP systems that not only meet
functional requirements but also deliver an exceptional
and satisfying user experience.
Keywords :
ERP, User Experience, Usability, User-Centric Design, Customization, Continuous Improvement.
