Evaluating the Impact of Role-Based Access Control and Data Privacy Measures on User Satisfaction and Security Compliance in the SEAIT OJT Evaluation and Feedback System


Authors : Cardos, Neña C.; Empal, Zoren K.; Cedie E. Gabriel; Reginald S. Prudente

Volume/Issue : Volume 10 - 2025, Issue 5 - May


Google Scholar : https://tinyurl.com/t36dwjc6

DOI : https://doi.org/10.38124/ijisrt/25may565

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Abstract : This study evaluates the impact of Role-Based Access Control (RBAC) and data privacy measures on user satisfaction and security compliance within the SEAIT OJT Evaluation and Feedback System. The research emphasizes the significance of robust security mechanisms in safeguarding sensitive feedback data and fostering trust in digital academic environments. Quantitative surveys conducted among students, staff, and system administrators highlight the effectiveness of RBAC in limiting unauthorized access and enhancing data privacy. While the system achieved favorable ratings for usability and security features, challenges persist in role clarity and privacy communication. These findings underscore the necessity of continuous improvements in user training, policy transparency, and technological innovations such as AI and blockchain integration. This study contributes to the advancement of secure, user-centric feedback systems in educational institutions.

Keywords : Role-Based Access Control (RBAC), Data Privacy, User Satisfaction, Security Compliance, Feedback Systems, Educational Technology, Cybersecurity, SEAIT, Digital Feedback Management.

References :

  1. M. Mansouri, M. R. Khosravi, P. K. R. Maddikunta, T. R. Gadekallu, and M. Alazab, "Role-Based Access Control (RBAC) Enabled Secure and Efficient Data Processing Framework for IoT Networks," *ResearchGate*, 2024. [Online]. Available: https://www.researchgate.net/publication/383295659 
  2. O. M. Dada, F. S. Adedotun, Oyedepo, and A. K. Raji, "Leveraging Role-Based Access Control for Secure and Efficient Result Processing in Academic Environments," Journal of Educational Studies Trends and Practice, vol. 6, no. 8, 2024. [Online]. Available: https://ssaapublications.com/index.php/sjestp/article/view/366
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  5. V. Tadi, "Quantitative analysis of AI-driven security measures: Evaluating effectiveness, cost-efficiency, and user satisfaction across diverse sectors," Eur. J. Eng. Technol. Res., vol. 11, no. 4, pp. 328–343, 2024. [Online]. Available: https://doi.org/10.5281/zenodo.13347873
  6. D. Kolmahin and A. Sergiyenko, "Combining Pretty Good Privacy and Role-Based Access Control Technologies for Access Protection to Confidential Data," Information Computing and Intelligent Systems, Oct. 2024. [Online]. Available: https://doi.org/10.20535/2786-8729.4.2024.305130

This study evaluates the impact of Role-Based Access Control (RBAC) and data privacy measures on user satisfaction and security compliance within the SEAIT OJT Evaluation and Feedback System. The research emphasizes the significance of robust security mechanisms in safeguarding sensitive feedback data and fostering trust in digital academic environments. Quantitative surveys conducted among students, staff, and system administrators highlight the effectiveness of RBAC in limiting unauthorized access and enhancing data privacy. While the system achieved favorable ratings for usability and security features, challenges persist in role clarity and privacy communication. These findings underscore the necessity of continuous improvements in user training, policy transparency, and technological innovations such as AI and blockchain integration. This study contributes to the advancement of secure, user-centric feedback systems in educational institutions.

Keywords : Role-Based Access Control (RBAC), Data Privacy, User Satisfaction, Security Compliance, Feedback Systems, Educational Technology, Cybersecurity, SEAIT, Digital Feedback Management.

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