Authors :
Mariah Nikka A. Bautista; Allen Paul L. Esteban
Volume/Issue :
Volume 11 - 2026, Issue 3 - March
Google Scholar :
https://tinyurl.com/bdcrk4et
Scribd :
https://tinyurl.com/bdf5c8xv
DOI :
https://doi.org/10.38124/ijisrt/26mar243
Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.
Abstract :
Tourism information systems play an important role in improving destination visibility, accessibility of tourism
information, and visitor engagement, particularly in rural communities with emerging tourism potential. However, many rural
destinations still rely on fragmented online sources and limited digital platforms, which restrict tourists’ ability to access reliable
and centralized travel information. This study evaluates the system quality and implementation acceptability of iTourGab: An
Advanced Search Engine Optimization Progressive Web App Smart Travel Guide for Gabaldon, Nueva Ecija, developed to
centralize tourism information, provide geolocation-based navigation, and enhance the digital visibility of local tourism
destinations.
A quantitative descriptive-evaluative research design was employed involving IT experts and end-users composed of
tourists, tourism officers, and local business partners. The system was evaluated using the ISO/IEC 25010 Software Product
Quality Model, while implementation acceptability was assessed through structured Likert-scale instruments. The collected data
were analyzed using weighted mean.
The results indicate that iTourGab demonstrated high compliance with software quality standards and was highly
acceptable to users, particularly in terms of tourism information accessibility, navigation services, data accuracy, and user
engagement. The findings confirm that the system is technically robust and suitable for deployment as a digital smart travel
guide supporting tourism promotion in Gabaldon, Nueva Ecija.
Keywords :
Smart Tourism System, Progressive Web Application, Search Engine Optimization, Tourism Information System, ISO/IEC 25010, System Quality Evaluation, Implementation Acceptability, Digital Tourism Platform, Rural Tourism Technology, Tourism Digitalization.
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Tourism information systems play an important role in improving destination visibility, accessibility of tourism
information, and visitor engagement, particularly in rural communities with emerging tourism potential. However, many rural
destinations still rely on fragmented online sources and limited digital platforms, which restrict tourists’ ability to access reliable
and centralized travel information. This study evaluates the system quality and implementation acceptability of iTourGab: An
Advanced Search Engine Optimization Progressive Web App Smart Travel Guide for Gabaldon, Nueva Ecija, developed to
centralize tourism information, provide geolocation-based navigation, and enhance the digital visibility of local tourism
destinations.
A quantitative descriptive-evaluative research design was employed involving IT experts and end-users composed of
tourists, tourism officers, and local business partners. The system was evaluated using the ISO/IEC 25010 Software Product
Quality Model, while implementation acceptability was assessed through structured Likert-scale instruments. The collected data
were analyzed using weighted mean.
The results indicate that iTourGab demonstrated high compliance with software quality standards and was highly
acceptable to users, particularly in terms of tourism information accessibility, navigation services, data accuracy, and user
engagement. The findings confirm that the system is technically robust and suitable for deployment as a digital smart travel
guide supporting tourism promotion in Gabaldon, Nueva Ecija.
Keywords :
Smart Tourism System, Progressive Web Application, Search Engine Optimization, Tourism Information System, ISO/IEC 25010, System Quality Evaluation, Implementation Acceptability, Digital Tourism Platform, Rural Tourism Technology, Tourism Digitalization.