Evaluating Workplace Toxicity and Employee Performance Among Academic Staff of Faculty of Management Sciences, Federal University, Wukari, Taraba State, Nigeria


Authors : Dr. Igomu Mathias Drisu; Dr. Isaac Irene Oka; Dr. Baritore Gbiodum Aakoo

Volume/Issue : Volume 10 - 2025, Issue 10 - October


Google Scholar : https://tinyurl.com/y5fc67u5

Scribd : https://tinyurl.com/e7eauy5y

DOI : https://doi.org/10.38124/ijisrt/25oct1407

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.

Note : Google Scholar may take 30 to 40 days to display the article.


Abstract : Purpose: This is a study that aimed to determine the effect of workplace toxicity on employee performance amongst academic employees of the Faculty of Management Sciences, Federal University Wukari, Nigeria. Particularly, it discussed the effects of narcissism, ostracism, and harassment on the performance of staff in a scholarly setting.  Design/Methodology/Approach: The study based its research design on the descriptive type of research where the researcher investigates naturally occurring behaviours without controlling the environment. The sample used was an enumeration method, since the size of the population is quite low (92 academic staff). A questionnaire was used to collect the data in the form of a structured closed- ended questionnaire with a 5-point Likert scale and was distributed through the WhatsApp platform of the faculty. Structural Equation Modeling (SEM) was used to analyse 84 valid responses (91%), using SmartPLS 4.0. The measurement model also fulfilled the requirements of reliability and validity and path coefficients and p-values were used to test the hypotheses.  Findings: The findings found out that harassment and narcissism statistically significantly impact employee performance, whereas ostracism did not exhibit a significant relationship. The most negative impact was created by harassment, with narcissism coming next. The values of R2 and Q2 predict in the model were 0.711 and 0.676 respectively, which pointed at a high level of explanatory and predictive power.  Implications of the Findings: The results demonstrate why institutions should mitigate the impact of toxic behaviours caused by personality, particularly, harassment and narcissism by performing screening on leaders, implementing anti-harassment policies, and accepting diversity.  Originality/Value: The paper brings fresh knowledge on the Nigerian academic setting where the Trait Theory is incorporated to explain how personal personality traits translate to toxic behaviours that largely influence the performance of academic staff in higher education.

References :

  1. Allport, G. W. (1937). Personality: A psychological interpretation. New York: Holt.
  2. Alvarado, C. (2016). Environmental ingredients for disaster: Developing and validating the Alvarado work environment scale of toxicity (Doctoral thesis, California State University).
  3. Cheung, T., & Yip, P. (2015). Depression, anxiety and symptoms of stress among Hong Kong nurses: A cross-sectional study. International Journal of Environmental Research and Public Health, 12(9), 11072–11100.
  4. Anjum A & Ming X. (2018) Combating toxic workplace environment: an empirical study in the context of Pakistan. J Model Manag.  2018;13(3):675–697.
  5. Arubayi, D. O. (2023). Workplace toxicity and employee performance of manufacturing firms: Evidence from Nigeria. International Journal of Management & Entrepreneurship Research, 5(2), 143–157
  6. Arubayi, D. O. (2023). Workplace toxicity and employee performance of manufacturing firms: Evidence from Nigeria. International Journal of Management & Entrepreneurship Research, 5(2), 143–157.
  7. Atmadja, T. S. (2019). Workplace toxicity, leadership behaviors, and leadership strategies (Doctoral dissertation, Walden University). Retrieved from https://scholarworks.waldenu.edu/dissertations/6516
  8. Azuma K, Ikeda K, Kagi N, Yanagi U, Osawa H. (2015). Prevalence and risk factors associated with nonspecific building-related symptoms in office employees in Japan: relationships between work environment, Indoor Air Quality, and occupational stress. Indoor Air. 25(5):499–511.
  9. Cattell, R. B. (1946). Description and measurement of personality. World Book Company.
  10. Cheung, T., & Yip, P. (2015). Depression, anxiety and symptoms of stress among Hong Kong nurses: A cross-sectional study. International Journal of Environmental Research and Public Health, 12(9), 11072–11100.
  11. Chuan, C. L. (2014). Mediating toxic emotions in the workplace: The impact of abusive supervision. Journal of Nursing Management, 22(8), 953–963. https://doi.org/10.1111/jonm.12089
  12. Chuan, C. L. (2014). Mediating toxic emotions in the workplace—the impact of abusive supervision. Journal of Nursing Management, 22(8), 953–963.
  13. Creswell, J. W. (2014). Research design: Qualitative, quantitative, and mixed methods approaches (4th ed.). Sage Publications.
  14. Etikan, I., Musa, S. A., & Alkassim, R. S. (2016). Comparison of convenience sampling and purposive sampling. American Journal of Theoretical and Applied Statistics, 5(1), 1–4.
  15. Eysenck, H. J. (1952). The scientific study of personality. London: Routledge & Kegan Paul.
  16. Ferris, D. L., Lian, H., Brown, D. J., & Morrison, R. (2015). Ostracism, self-esteem, and job performance: When do we self-verify and when do we self-enhance? Academy of Management Journal, 58(1), 279–297.
  17. Grijalva, E., & Harms, P. D. (2013). Narcissism: An integrative synthesis and dominance complementarity model. Perspectives, 28(2), 108-127.
  18. Günüsen, N. P., Wilson, M., & Aksoy, B. (2018). Secondary traumatic stress and burnout among Muslim nurses caring for chronically ill children in a Turkish hospital. Journal of Transcultural Nursing, 29(2), 146–154.
  19. Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). Sage Publications.
  20. Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135.
  21. Herr, R. M., Barrech, A., Riedel, N., Gundel, H., Angerer, P., & Li, J. (2017). Long-term effectiveness of stress management at work: Effects of changes in perceived stress reactivity on mental health and sleep problems seven years later. International Journal of Environmental Research and Public Health, 15(2), 255
  22. Housman, M., & Minor, D. (2015). Toxic workers (Harvard Business School Strategy Unit Working Paper No. 16-057). Harvard Business School.
  23. Hua, C., Zhao, L., He, Q., & Chen, Z. (2023). When and how workplace ostracism leads to interpersonal deviance: The moderating effects of self-control and negative affect. Journal of Business Research, 156, 113554.
  24. Jay, K., & Andersen, L. L. (2018). Can high social capital at the workplace buffer against stress and musculoskeletal pain? A cross-sectional study. Medicine, 97(3)
  25. Mischel, W. (1968). Personality and assessment. New York: Wiley.
  26. Nunnally, J. C., & Bernstein, I. H. (1994). Psychometric theory (3rd ed.). McGraw-Hill.
  27. Pickering CE, Nurenberg K, Schiamberg L. Recognizing and responding to the “toxic” work environment: worker safety, patient safety, and abuse/neglect in nursing homes. Qual Health Res.2017;27(12):1870–1881.
  28. Rohayati, T. (2022). Workplace toxicity and leadership strategies. Manajemen dan Bisnis Indonesia, 17(3), 761–763.
  29. Smith, J. G., Morin, K. H., & Lake, E. T. (2015). Association of the nurse work environment with nurse incivility in hospitals. Journal of Nursing Management, 26(2), 219–226.
  30. Wolf L.A, Perhats C, Delao A.M & Clark P.R. (2017). Workplace aggression as cause and effect: emergency nurses’ experiences of working fatigued. Int Emerg Nurs.33:48–52.
  31. Yang, J., & Treadway, D. C. (2018). A social influence interpretation of workplace ostracism and counterproductive work behavior. Journal of Business Ethics, 148(4), 879–891.

Purpose: This is a study that aimed to determine the effect of workplace toxicity on employee performance amongst academic employees of the Faculty of Management Sciences, Federal University Wukari, Nigeria. Particularly, it discussed the effects of narcissism, ostracism, and harassment on the performance of staff in a scholarly setting.  Design/Methodology/Approach: The study based its research design on the descriptive type of research where the researcher investigates naturally occurring behaviours without controlling the environment. The sample used was an enumeration method, since the size of the population is quite low (92 academic staff). A questionnaire was used to collect the data in the form of a structured closed- ended questionnaire with a 5-point Likert scale and was distributed through the WhatsApp platform of the faculty. Structural Equation Modeling (SEM) was used to analyse 84 valid responses (91%), using SmartPLS 4.0. The measurement model also fulfilled the requirements of reliability and validity and path coefficients and p-values were used to test the hypotheses.  Findings: The findings found out that harassment and narcissism statistically significantly impact employee performance, whereas ostracism did not exhibit a significant relationship. The most negative impact was created by harassment, with narcissism coming next. The values of R2 and Q2 predict in the model were 0.711 and 0.676 respectively, which pointed at a high level of explanatory and predictive power.  Implications of the Findings: The results demonstrate why institutions should mitigate the impact of toxic behaviours caused by personality, particularly, harassment and narcissism by performing screening on leaders, implementing anti-harassment policies, and accepting diversity.  Originality/Value: The paper brings fresh knowledge on the Nigerian academic setting where the Trait Theory is incorporated to explain how personal personality traits translate to toxic behaviours that largely influence the performance of academic staff in higher education.

CALL FOR PAPERS


Paper Submission Last Date
31 - December - 2025

Video Explanation for Published paper

Never miss an update from Papermashup

Get notified about the latest tutorials and downloads.

Subscribe by Email

Get alerts directly into your inbox after each post and stay updated.
Subscribe
OR

Subscribe by RSS

Add our RSS to your feedreader to get regular updates from us.
Subscribe