Inland Water and Ferries Transport Polytechnic of Palembang organizes vocational learning and training processes in order to improve knowledge, expertise, skills and the formation of human resource behavioral attitudes needed in the implementation of transportation, especially Inland Water and Ferries Transport (ASDP). In this research, researchers used data search methods in the form of primary data and secondary data, the data that has been collected will be analyzed using the likert scale.

Keywords : Cadets, Softskill, Competency, Service User