Evaluation of the Office of Student Affairs and Services: Basis for Sound Improvement


Authors : JET G. SARVIDA; JELLY Q. SARVIDA

Volume/Issue : Volume 8 - 2023, Issue 9 - September

Google Scholar : https://tinyurl.com/23huvp2t

Scribd : https://tinyurl.com/2ucsh47z

DOI : https://doi.org/10.5281/zenodo.8434594

Abstract : This study aimed to assess the overall level of students' satisfaction with the services offered by the OSAS. The study utilized a quantitative research design to investigate the students' perception of the roles and responsibilities of SAS units for the academic year 2022- 2023. A descriptive research framework was utilized to align with the study's objectives. The qualitative data were analyzed using thematic analysis. The results reveal that students are generally satisfied with the programs and services of the OAS on student welfare, student development, and institutional student services programs.These findings provide a basis for redesigning SAS programs to further improve SAS services and achieve its goal of comprehensive and holistic student development.

This study aimed to assess the overall level of students' satisfaction with the services offered by the OSAS. The study utilized a quantitative research design to investigate the students' perception of the roles and responsibilities of SAS units for the academic year 2022- 2023. A descriptive research framework was utilized to align with the study's objectives. The qualitative data were analyzed using thematic analysis. The results reveal that students are generally satisfied with the programs and services of the OAS on student welfare, student development, and institutional student services programs.These findings provide a basis for redesigning SAS programs to further improve SAS services and achieve its goal of comprehensive and holistic student development.

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