Authors : Salum A. Msoka; Dr. Fabian G. Mahundu

Volume/Issue : Volume 10 - 2025, Issue 11 - November

Google Scholar : https://tinyurl.com/57uu5zjc

Scribd : https://tinyurl.com/yc2cn72r

DOI : https://doi.org/10.38124/ijisrt/25nov979

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.

Note : Google Scholar may take 30 to 40 days to display the article.

Abstract : This study explores the contribution of Electronic Human Resource Management (e-HRM) to organizational performance, focusing on the Mwalimu Nyerere Memorial College (MNMA) - Kivukoni Campus. It explores three key areas: factors influencing e-HRM implementation, the impact of e-HRM practices on performance, and challenges in implementing e- HRM. Using purposive sampling, participants were selected for in-depth interviews. The results show that adopting e-HRM in MNMA is influenced by internal factors (organizational knowledge, technological infrastructure, employee participation) and external influences (government mandates). Despite the benefits of e-HRM, such as enhanced employee performance, reduced costs, and simplified HR processes, there are still challenges, including resistance to change, poor technological capabilities, and financial constraints. The study recommends addressing these issues through improved communication, infrastructure improvements, and comprehensive user training programs to increase system acceptance and effectiveness.

References :

1. Abdallaoui, I., & Elkharraz, A. (2022). The impact of information technology on human resources management: Model analysis and effectiveness of e‑HRM systems.
2. Ahmed, M. (2019). The changing role of human resource management in an era of digital transformation. Academy of Accounting and Financial Studies Journal, 23(1), 1–9. Retrieved from https://www.abacademies.org/articles/The-changing-role-of-human-resource-management-in-an-era-of-digital-transformation-23-1.pdf
3. Al-Hmouze Lubna Hussien. (2016). The Impact of Electronic Human Resource Management (E-HRM) Application on Organizational Performance: Royal Jordanian.
4. Beyene, E., Bedemo, A., & Gebremeskel, A. (2024). Determinants of digital technology development in Sub Saharan African countries: Evidence from panel data analysis. Energy Informatics, 7, 21. https://doi.org/10.1186/s42162-024-00324-4
5. Bondarouk, T., & Ruël, H. (2017). Electronic human resource management: challenges in the digital era. The International Journal of Human Resource Management, 28(17), 2435-2442.
6. Bondarouk, T., & Ruël, H. (2019). Electronic human resource management: Challenges in the digital era. The International Journal of Human Resource Management, 20(3),
7. Galanaki, E., Lazazzara, A., & Parry, E. (2019). A Cross-National Analysis of E-HRM Configurations: Integrating the Information Technology and HRM Perspectives.
8. Madulu, M. (2016). Adoption of electronic records keeping for human resources management at the president's office of regional administration for local government authorities in Tanzania. (Master's thesis, Mzumbe University).
9. Malik, A., Srikanth, N.R., & Budhwar, P. (2020). Digitisation, Artificial Intelligence (AI), and HRM. Human Resource Management: Strategic and International Perspectives, 88.
10. Marler, J. H., & Fisher, S. L. (2013). An evidence-based review of e-HRM and strategic human resource management. Human Resource Management Review, 23(1), 18-36.
11. Myovella, G., Karacuka, M., & Haucap, J. (2021). Determinants of digitalization and digital divide in Sub Saharan African economies: A spatial Durbin analysis. Telecommunications Policy, 45(10), 102224. https://doi.org/10.1016/j.telpol.2021.102224 IDEAS/RePEc+1
12. Nkohkwo, Q. N. A., & Islam, M. S. (2013). Challenges to the Successful Implementation of e-Government Initiatives in Sub-Saharan Africa: A Literature Review. Electronic Journal of e-government, 11(1), 253-253.
13. Ruël, H., Bondarouk, T. V., & Van der Velde, M. (2014). The contribution of e-HRM to HRM effectiveness: Results from a quantitative study in a Dutch Ministry. Employee Relations, 36(5), 456-479.
14. Shah, N., Michael, F., &Chalu, H. (2020). The influence of electronic human resource management use and organizational success: A global conceptualization. Global Journal of Management and Business Studies, 10(1), 9-28.
15. Stone, D. L., Deadrick, D. L., Lukaszewski, K. M., & Johnson, R. (2015). The influence of technology on the future of human resource management. Human Resource Management Review, 25(2), 216-231.
16. Strohmeier, S. (2013). Employee relationship management - Realizing competitive advantage through information technology? Human Resource Management Review, 23(1), 93–104. doi: 10.1016/j.hrmr.2012.06.009.
17. Strohmeier, S. (2013). Research in e-HRM: Review and implications. Human Resource Management Review, 23(1), 18-36.
18. Zhang, J., & Chen, Z. (2023). Exploring human resource management digital transformation in the digital age. Journal of the Knowledge Economy. Advance online. https://doi.org/10.1007/s13132 023 01214 y