Authors :
Dr. Michael Moyo; Dr. Gibbet Murambiwa Magaisa
Volume/Issue :
Volume 10 - 2025, Issue 2 - February
Google Scholar :
https://tinyurl.com/5yhvs34t
Scribd :
https://tinyurl.com/2acxhtbv
DOI :
https://doi.org/10.5281/zenodo.14979288
Abstract :
Elevated employee turnover is a significant determinant that impacts organisational productivity and must be
managed for institutional success. This study examined the factors affecting employee turnover in public organisations in
Namibia. The effective delivery of services is contingent upon the public sector organisations' ability to retain their
experienced personnel. The study employed a quantitative research methodology. A sample of 384 respondents was
utilised, employing the stratified sampling technique to choose participants from several strata. The PLS-SEM statistical
findings indicated a necessity to enhance the leadership styles employed by the institutions to bolster staff retention.
Correlation research reveals significant relationships among leadership style, work-life balance, employee turnover, and
job satisfaction. The adoption of effective leadership styles, implementation of organisational policies that foster work-life
balance, and facilitative policies that enhance job satisfaction are strategies that can be employed to retain personnel in the
Namibian public sector. The report advocated for the implementation of comprehensive leadership development programs
to cultivate successful leaders capable of enhancing staff development and fostering teamwork in the public sector.
Leadership should be cultivated within supportive work environments to foster trust and effectively lead teams.
Establishing work-life balance initiatives, flexible work hours, telecommuting alternatives, and wellness programs is
essential for employees to effectively manage their personal and professional lives. These qualities are directly associated
with increased work satisfaction and staff retention. In addition, staff engagement surveys should be administered
regularly to assess job satisfaction and identify areas for enhancement. These surveys yield meaningful insights, enabling
institutions to address employee problems promptly and react effectively to avert attrition.
Keywords :
Employees, Employee Retention, Labour Turnover, Voluntary Turnover, Involuntary Turnover.
References :
- M. Lazzari, J.M. Alvarez, S. Ruggieri, Predicting and explaining employee turnover intention. International Journal of Data Science and Analytics, 14, 279–292. 2022.
- G. Crisp, Employee Turnover: Costs, Causes and Cures. Integrated Studies, 354, 1-58. 2021.
- W. Wang, R. Sun, Does organizational performance affect employee turnover? A re-examination of the turnover-performance relationship. Public Administration, 98(1), 210-225. 2020.
- M. Mwasikakata, P. Martins, Assessment of public employment services and active labour market policies in Namibia, Employment Policy Department Working Paper, 231, 1-84. 2017.
- Y.M.E. Alnuaimi, Impacts of Workplace Factors on Employee Engagement in the Public Sector. European Journal of Marketing and Economics, 5(1), 59-73. 2022.
- T. Steen, C. Schott, Public Sector Employees in a Challenging Work Environment. Public Administration, 97(1), 2019.
- A. Seung-Ho, Employee Voluntary and Involuntary Turnover and Organizational Performance: Revisiting the Hypothesis from Classical Public Administration. International Public Management Journal, 22(3), 444-469. 2019.
- M.B. Farid, H. El-Sawalhy, Positive Turnover versus Employee Retention at Egyptian Hotels. Journal of Association of Arab Universities for Tourism and Hospitality, 15(Special Issue), 105 – 110. 2018.
- H.A. Rani, Radzi AR, Alias AR, Almutairi S, Rahman RA. Factors Affecting Workplace Well-Being: Building Construction Projects. Buildings, 12(7), 910. 2022.
- Y. Ndatshe, M. Mokhele, A. Jakoet-Salie, The effects of employee turnover on the loss of organisational knowledge in South African municipalities: Balancing rhetoric with actual practice. International Journal of Research in Business and Social Science, 13, 204-221. 2024.
- A.J. Meintjes, Job stress and turnover intention of employees in the South African steel manufacturing industry-a management challenge. Journal of Contemporary Management, 16(2), 493–512. 2019.
- M. Lazzari, J.M. Alvarez, S. Ruggieri, (2022). Predicting and explaining employee turnover intention. International Journal of Data Science and Analytics, 14(3), 279–292. 2022.
- W. Mokoena, C.M. Schultz, L-A.P. Dachapalli, A talent management, organisational commitment and employee turnover intention framework for a government department in South Africa. SA Journal of Human Resource Management, 20(0), 1-10. 2022.
- W.A. Al-Suraihi, S.A. Samikon, A-H.A. Al-Suraihi, I. Ibrahim, Employee Turnover: Causes, Importance and Retention Strategies, European Journal of Business and Management Research, 6(3), 1-10. 2021.
- K. Nadeem, M.A. Khan, N. Imtiaz, Y. Iftikhar, “Turnover Intention and Perceived Organizational Support; Mediating Role of Work Engagement and Organizational Commitment,” Eur. Sci. J. ESJ, 15(10), 222-236. 2019.
- S. H. Subramaniam, W. Wider, J.C.M. Tanucan, K. Yew Lim, L. Jiang, M. Prompanyo, Key factors influencing long-term retention among Contact Centre employee in Malaysia: a Delphi method study. Cogent Business & Management, 11(1), 1-20. 2024.
- M.A. Adollahdin, I.A. Hussain, Organisational justice and employees’ engagement towards turnover inten-tion: An explanatory study among hospital employees in Malaysia. European Business & Management, 5(6), 88–92. 2019.
Elevated employee turnover is a significant determinant that impacts organisational productivity and must be
managed for institutional success. This study examined the factors affecting employee turnover in public organisations in
Namibia. The effective delivery of services is contingent upon the public sector organisations' ability to retain their
experienced personnel. The study employed a quantitative research methodology. A sample of 384 respondents was
utilised, employing the stratified sampling technique to choose participants from several strata. The PLS-SEM statistical
findings indicated a necessity to enhance the leadership styles employed by the institutions to bolster staff retention.
Correlation research reveals significant relationships among leadership style, work-life balance, employee turnover, and
job satisfaction. The adoption of effective leadership styles, implementation of organisational policies that foster work-life
balance, and facilitative policies that enhance job satisfaction are strategies that can be employed to retain personnel in the
Namibian public sector. The report advocated for the implementation of comprehensive leadership development programs
to cultivate successful leaders capable of enhancing staff development and fostering teamwork in the public sector.
Leadership should be cultivated within supportive work environments to foster trust and effectively lead teams.
Establishing work-life balance initiatives, flexible work hours, telecommuting alternatives, and wellness programs is
essential for employees to effectively manage their personal and professional lives. These qualities are directly associated
with increased work satisfaction and staff retention. In addition, staff engagement surveys should be administered
regularly to assess job satisfaction and identify areas for enhancement. These surveys yield meaningful insights, enabling
institutions to address employee problems promptly and react effectively to avert attrition.
Keywords :
Employees, Employee Retention, Labour Turnover, Voluntary Turnover, Involuntary Turnover.