Green Resources Management Practices and Their Influence on Hotels’ Operational Efficiency in Eastern Samar, Philippines


Authors : Ma. Concepcion A. Waniwan; Jordan M. Cabaguing

Volume/Issue : Volume 10 - 2025, Issue 4 - April


Google Scholar : https://tinyurl.com/3n9kx4c5

Scribd : https://tinyurl.com/ye2888sa

DOI : https://doi.org/10.38124/ijisrt/25apr2085

Google Scholar

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.

Note : Google Scholar may take 15 to 20 days to display the article.


Abstract : Green resource management practices are increasingly important for promoting sustainability and improving efficiency across industries, including the hospitality sector. This study investigated how green resource management strategies impact the operational efficiency of DOT-accredited hotels in Eastern Samar, Philippines. It focuses on sustainability measures in human resources, financial management, and material usage, exploring their influence on cost management, service quality, and environmental performance. Using the descriptive-correlational method, a total of 162 employees from DOT-registered hotels in Eastern Samar participated in the study. Data analysis involved descriptive statistics and Pearson's Correlation Coefficient to establish the relationship between green practices and operational efficiency. Findings revealed that hotels adopting green resource management practices enhance operational efficiency, enabling hotels to achieve environmental goals alongside cost savings, adaptability, and high-quality service delivery. A correlation coefficient of 0.763 shows a strong positive link between green practices and operational efficiency, with a highly significant p-value of 0.000, emphasizing the impactful role of sustainability in improving hotel operations. The study concluded that sustainability is important for environmental conservation and enhancing excellence in the hospitality industry. Therefore, it is recommended that hotels should adopt green practices, train staff, involve guests in sustainability efforts, collaborate with stakeholders, and monitor initiatives to boost efficiency and promote sustainability.

Keywords : Green Resource Management, Operational Efficiency, Sustainability Practices, Cost Management, Environmental Responsibility.

References :

  1. Abuelhassan, A. E., & Elsayed, Y. N. M. (2020). The impact of employee green training on hotel environmental performance in the Egyptian hotels. International Journal on Recent Trends in Business and Tourism (IJRTBT), 4, 24–33.
  2. Alreahi, M., Bujdosó, Z., Kabil, M., Akaak, A., Benkó, K. F., Widhayani, P. S., & Lóránt Dénes Dávid. (2023). Green human resources management in the hotel industry: A systematic review. Sustainability, 15(1), 99. doi:https://doi.org/10.3390/su15010099
  3. Bhat, A. (2023, November 24). Descriptive correlational: Descriptive vs correlational                 research. Retrieved from https://www.questionpro.com/blog/descriptive-research-vs-correlational-research/
  4. Co, F. W. (2024, June 3). What is Green human resource management (GHRM) and why is it important? Retrieved from https://www.linkedin.com/pulse/what-green-human-resource-management-ghrm-why-important-tmy3c#:~:text=Green%20Human%20Resource%20Management%20is,citizens%20and%20leaders%20in%20sustainability.
  5. Department of Tourism. (2024, August 16). Accreditations - Love the Philippines! Welcome to the DOT's Corporate Site. Retrieved from https://beta.tourism.gov.ph/accreditations/
  6. Gyensare, M. A., Adomako, S., & Amankwah‐Amoah, J. (2024). Green HRM practices, employee well‐being, and sustainable work behavior: Examining the moderating role of resource commitment. Business Strategy and the environment, 33(4), 3129-3141.
  7. Han, H. (2021). Consumer behavior and environmental sustainability in tourism and hospitality: a review of theories, concepts, and latest research. Journal of sustainable tourism, 29(7), 1021–1042. https://doi.org/10.1080/09669582.2021.1903019
  8. Hopfinger, H., & Scharfenort, N. (2020). Tourism geography of the MENA region: potential, challenges and risks. Zeitschrift Für Tourismuswissenschaft, 12(2), 131–157. https://doi.org/10.1515/tw-2020-0018
  9. Kauten, E. (2023). How continuous improvement influences sustainability efforts. Retrieved from https://blog.kainexus.com/how-continuous-improvement-influences-sustainability-efforts
  10. Kovač, D., Stojanović, E. T., Kavalić, M., Gluvakov, V., & Gaborov, M. (2023). Green management of human resources and green behavior of employees in modern organizations. Annals of the Faculty of Engineering Hunedoara, 21(1), 141-145. Retrieved from https://www.proquest.com/scholarly-journals/green-management-human-resources-behavior/docview/2808193982/se-2
  11. Kusa, R., Suder, M., & Duda, J. (2023). Impact of greening on performance in the hospitality industry: Moderating effect of flexibility and inter-organizational cooperation. Technological Forecasting and Social Change, 190, 122423. https://doi.org/10.1016/j.techfore.2023.122423
  12. Mack, H. R., Conroy, J. D., Blocksom, K. A., Stein, R. A., & Ludsin, S. A. (2012). A comparative analysis of zooplankton field collection and sample enumeration methods. Limnology and Oceanography: Methods, 10(1), 41-53.
  13. Mbs. (2024, February 27). Zeleno ponašanje zaposlenih i zeleni menadžment ljudskih resursa. Retrieved from https://mbs.edu.rs/mbsbog/zeleno-ponasanje-zaposlenih-i-zeleni-menadzment-ljudskih-resursa/
  14. Nielsen, T.M.; Hrivnak, G.A.; Shaw, M. Organizational Citizenship Behavior and Performance:      A Meta-Analysis of Group-Level Research. Small Group Res. 2009, 40, 555–577.
  15. Oyetunde, O. T., Oyedele, O. M., &Jaccinta, A. G. (2023). Green Management Practices and Organisational Efficiency in a Higher Institution. Budapest International Research and Critics in Linguistics and Education (BirLE) Journal, 6(3), 276-290.
  16. Pascua, J., & Japos, G. (2023b). Mediating effect of HRM practices between service quality and customer satisfaction in the real estate industry in Metro Manila, Philippines: A Literature Review. JPAIR Multidisciplinary Research, 51(1), 61–87. https://doi.org/10.7719/jpair.v40i1.398
  17. Priatmoko, S., Kabil, M., Purwoko, Y., & Dávid, L. D. (2021). Rethinking sustainable community-based tourism: A villager’s point of view and case study in Pampang Village, Indonesia. Sustainability, 13(6), 3245. https://doi.org/10.3390/su13063245
  18. QandleBlog. (2024, July 15). What is green HRM? Importance and best practices green HRM: Defining its importance and implementing best practices. Retrieved from https://www.qandle.com/blog/what-is-green-hrm-importance-and-best-practices/#:~:text=Importance%20of%20Green%20HRM,the%20business%20and%20its%20stakeholders.
  19. Renwick, D.W.S.; Redman, T.; Maguire, S. Green Human Resource Management: A Review and Research Agenda*: Green Human Resource Management. Int. J. Manag. Rev. 2013, 15, 1–14.
  20. Saikia, A. (2024). Green practices and their impact on operational efficiency in the hospitality industry. International Journal of Multidisciplinary Trends, 6(11), 08–15. https://doi.org/10.22271/multi.2024.v6.i11a.493
  21. Simona. (2023, November 25). Importance of sustainability in the hotel industry - expert journal of business and management. Retrieved from https://business.expertjournals.com/23446781-1116/#:~:text=The%20importance%20of%20sustainability%20in%20the%20hotel
  22. Solutions, R. (2022, November 21). Ultimate guide to sustainability in the hospitality industry. Retrieved from https://revnomix.com/ultimate-guide-to-sustainability-in-the-hospitality industry/#:~:text=Green%20cleaning%20supplies%20are%20better%20for%20everyone's,that%20worsen%20issues%20with%20air%20and%20water
  23. Surya, P. R. A., Budarma, I. K., & Mudana, I. G. (2020b). Three-cluster policy in the implementation of corporate social responsibility at intercontinental Bali Resort. International journal of green tourism research and applications, 2(1), 11–21. https://doi.org/10.31940/ijogtra.v2i1.1874
  24. Tarkett. What is Green Building Certification. 2024. Available online: https://professionals.tarkett.com/en_EU/node/green-building-certifications-17721 (accessed on 9 November 2024).
  25. Tulsi, P., & Ji, Y. (2019). A conceptual approach to green human resource management and corporate environmental responsibility in the hospitality industry. Journal of Asian Finance Economics and Business, 7(1), 195–203. https://doi.org/10.13106/jafeb.2020.vol7.no1.195
  26. Viewpoint by Willy LegrandProfessor at IU International University of Applied Sciences Germany Published on 8 August 2023. (n.d.-b). Accessing green finance in hospitality: key to transformation? Retrieved from https://www.hospitalitynet.org/viewpoint/125000195.html
  27. Woltering, R. (2024, April 4). Green financing: Paving the way for sustainable hotel real estate in asia. Retrieved from https://hospitalityinsights.ehl.edu/green-financing-hotel-real-estate-asia#:~:text=To%20tap%20into%20green%20financing,a%20more%20sustainable%20hospitality%20industry.

Green resource management practices are increasingly important for promoting sustainability and improving efficiency across industries, including the hospitality sector. This study investigated how green resource management strategies impact the operational efficiency of DOT-accredited hotels in Eastern Samar, Philippines. It focuses on sustainability measures in human resources, financial management, and material usage, exploring their influence on cost management, service quality, and environmental performance. Using the descriptive-correlational method, a total of 162 employees from DOT-registered hotels in Eastern Samar participated in the study. Data analysis involved descriptive statistics and Pearson's Correlation Coefficient to establish the relationship between green practices and operational efficiency. Findings revealed that hotels adopting green resource management practices enhance operational efficiency, enabling hotels to achieve environmental goals alongside cost savings, adaptability, and high-quality service delivery. A correlation coefficient of 0.763 shows a strong positive link between green practices and operational efficiency, with a highly significant p-value of 0.000, emphasizing the impactful role of sustainability in improving hotel operations. The study concluded that sustainability is important for environmental conservation and enhancing excellence in the hospitality industry. Therefore, it is recommended that hotels should adopt green practices, train staff, involve guests in sustainability efforts, collaborate with stakeholders, and monitor initiatives to boost efficiency and promote sustainability.

Keywords : Green Resource Management, Operational Efficiency, Sustainability Practices, Cost Management, Environmental Responsibility.

Never miss an update from Papermashup

Get notified about the latest tutorials and downloads.

Subscribe by Email

Get alerts directly into your inbox after each post and stay updated.
Subscribe
OR

Subscribe by RSS

Add our RSS to your feedreader to get regular updates from us.
Subscribe