Human Relations and Industrial Peace and Harmony: A Conceptual Review


Authors : Barbara Ejemeh Nchey-Achukwu; Amah, Edwinah; Okocha, Belemenanya Friday

Volume/Issue : Volume 6 - 2021, Issue 7 - July

Google Scholar : http://bitly.ws/9nMw

Scribd : https://bit.ly/3kwpowz

Disputes or conflicts among workforce are inevitable. It is indeed a fact, typical of an organization to have conflicts. This is because an organization is a structure that involves humans, and humans have different behaviors. Human being, as an individual is faced with peculiar character traits. This makes man a complex being in nature. As a result, there is a need to research current challenges in human relations, as well as industrial peace and harmony in an organization. Thus, the work adopted literature review method and qualitative analysis technique. The objective is to study how human relations affect the peace and harmony of an organization. Human relations components include negotiation, emotional intelligence, multitasking, and communication, while measures for industrial peace and harmony include better workplace, trust and confidence, employee activities and royalty, and increased motivation. The study confirms that human relations require having positive interactions among members of the team, to achieve industrial peace and harmony in an organization. As a result, it is recommended that management be attentive to organizational conflict, as well as engage interactive sessions, good communication skills, and other strategies to preserve a cordial relationship, co-operation, and high productivity in the organization.

Keywords : Human Relations, Industrial Peace and Harmony

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