Immunization is a cost-effective approach to
reduce morbidity and mortality associated with infectious
diseases and still remains one of the most important
public health interventions in developing countries. The
main objective of the study was to assess knowledge,
attitude, satisfaction and barriers affecting utilization of
immunization services among women attending clinic in a
tertiary institution in Edo state, Nigeria. The study
utilised a descriptive cross-sectional study, using a
structured face to face interviewer administered
questionnaire with open and closed ended questions to
obtain information on knowledge, attitude, practice and
satisfaction of immunization services amongst 300
mothers attending the immunization clinic. Results from
the study shows that 187 (62.3%) of the mothers had good
knowledge of immunization, 238 (79.3%) of the
respondents had positive attitude towards immunization,
about half 66.7% didn’t vaccinate their children because
they didn’t think it was necessary while majority were
satisfied with immunization services received. Level of
education, place of delivery was some of the factors
affecting mother’s knowledge of immunization. The
knowledge of immunization among the mothers was high,
there was fairly positive attitude towards immunization
and majority were satisfied with immunization services.
Developing and implementing age specific maternal and
child health promotion campaigns targeting specific age
groups may increase utilization of MCH services among
women of reproductive age in the country and thus
improve MCH outcomes.
Keywords : Knowledge, mothers, immunization, satisfaction, utilization.