Authors :
MAA GEETHMI
Volume/Issue :
Volume 7 - 2022, Issue 11 - November
Google Scholar :
https://bit.ly/3IIfn9N
Scribd :
https://bit.ly/3Wraid4
DOI :
https://doi.org/10.5281/zenodo.7463489
Abstract :
- In Sri Lanka, the hotel industry is developing
day by day due to local people and tourism. As in the
hotel, there are different types of property to manage.
Property maintenance management is a very important
process when it comes to the hotel industry as it’s all
about the proper supply of facilities and services.
Without maintaining the property the industry cannot
achieve its goals effectively and efficiently. By
maintaining the properties of the hotel the relevant
organization can increase their profit and they can
proceed in their business processes smoothly. Moreover,
by developing an effective property maintenance
management system we can increase customer feedback
more efficiently and can make simplify the functions of
hotel staff members and the hotel housekeeping team can
easily manage the hotel property maintenance
management system. So according to the survey results
when developing a hotel property maintenance system it
should focus on property maintenance of the hotel such
as maintaining and cleaning the garden, Kitchen, Rooms,
and pool, and Assign staff members for cleaning and
maintenance, Sending reminders for cleaning and
maintenance, Sending messages to the relevant parties
when there is any maintenance or any cleaning process
needed to carry on and Creating reports about cleaning
and maintain.
Keywords :
Hotel, Property, Maintenace.
- In Sri Lanka, the hotel industry is developing
day by day due to local people and tourism. As in the
hotel, there are different types of property to manage.
Property maintenance management is a very important
process when it comes to the hotel industry as it’s all
about the proper supply of facilities and services.
Without maintaining the property the industry cannot
achieve its goals effectively and efficiently. By
maintaining the properties of the hotel the relevant
organization can increase their profit and they can
proceed in their business processes smoothly. Moreover,
by developing an effective property maintenance
management system we can increase customer feedback
more efficiently and can make simplify the functions of
hotel staff members and the hotel housekeeping team can
easily manage the hotel property maintenance
management system. So according to the survey results
when developing a hotel property maintenance system it
should focus on property maintenance of the hotel such
as maintaining and cleaning the garden, Kitchen, Rooms,
and pool, and Assign staff members for cleaning and
maintenance, Sending reminders for cleaning and
maintenance, Sending messages to the relevant parties
when there is any maintenance or any cleaning process
needed to carry on and Creating reports about cleaning
and maintain.
Keywords :
Hotel, Property, Maintenace.
