Influence of Appraisal System Criteria on Employees’ Motivation at County Government of Kisumu, Kenya

Authors : Jacob Apoll; Dr. Michael Washika Okonda

Volume/Issue : Volume 8 - 2023, Issue 10 - October

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Public service employees’ motivation has emerged as a complex issue globally, regionally as well as in Kenya. A systematic review of staffs’ motivation is revealed by factors such as financial rewards, career development, continuous education resource availability and recognition. The County Government of Kisumu’s department of roads, transport and public work honored its employee through recognition awards for the 99% of roads done, 2020-2021. The individual employees were awarded for showing dedication, responsibility and results. The other departments within the Kisumu county government (governance, finance education, health and county assembly) have never had such recognition, a show of selective implementation of performance reward system by county departments. The general objective was to study the effects of performance appraisal on employees’ motivation at county government of Kisumu, Kenya. Specifically the study sought to; determine the effect of appraisal system criteria on employees’ motivation at county government of Kisumu. The study was anchored on goal setting theory and expectancy theory. The researcher adopted a correlational research design to study the relationship between the variables. The target population of study consisted of 876 employees of county government of Kisumu drawn from the 8 departments and consisting of supervisors and junior staffs. Stratified random sampling was used to draw a sample of 375 respondents from the population. Primary data was obtained using structured questionnaire. A pilot study was conducted in Vihiga County. A Cronbach Alpha coefficient of 0.813 was obtained thus implying the study instrument was reliable. Validity was ascertained through expert review at the department of Business Administration at Maseno University. The primary data collected was analyzed using regression analysis. The findings shows that appraisal system criteria has a positive and significant effect on employee motivation (β=.309, p<.05) and accounts for 36.6% variance in employee motivation. This implies that performance appraisal, entailing appraisal system criteria positively enhanced employee motivation and consequently their work. It was concluded that appraisal criteria has a positive influence on employee motivation, and recommended that the county improves its appraisal criteria. This means that all the constructs defining performance appraisal had a positive and significant effect on employee motivation. The research is significant to academicians the field of research, practitioners in human resource field as well as institutions

Keywords : Appraisal, System, Criteria, Employee Motivation.


Paper Submission Last Date
31 - December - 2023

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