Influence of Enterprise Resource Planning System on Performance of Universities: A Case Study of Selected Universities within Meru and Tharaka Nithi Counties

Authors : Mwongera Moses Munene, Vivian Cherono, Fredrick Mutea

Volume/Issue : Volume 4 - 2019, Issue 10 - October

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Management of information in universities is a powerful driver towards successful execution of their mandate, as it determines organizational growth and sustainability. In addition, the present promising business is winding up progressively and with useful units. Universities in Kenya are among the organizations implementing ERP systems. However, there exist various factors influencing this important process, which need to be fully understood and tackled. The importance of the research was to investigate the issues influencing the application of enterprise resource planning system in universities within Meru County and Tharaka Nithi County. The examination was controlled by four goals which include: deciding the impact of top administration support on the usage of ERP framework; building up the impact of end client preparing on the execution of ERP framework; discovering the impact of powerful authoritative correspondence on the usage of ERP framework; and deciding the impact of utilization of ERP specialists on the execution of ERP framework in universities within Meru County and Tharaka Nithi County. The target population comprises of a total of approximately 30 ICT personnel and 45 heads of department using the ERP systems in the public universities. The study adopted the descriptive research design. A sample size of 24 ICT personnel and 31 heads of department selected using purposive sampling technique were used for the study. The assessment was guided by four objectives which include: choosing the effect of top organization support on the use of ERP structure; developing the effect of end customer getting ready on the execution of ERP system; finding the effect of ground-breaking definitive correspondence on the use of ERP system; and choosing the effect of use of ERP pros on the execution of ERP system. The examination was completed in universities inside Meru County and Tharaka Nithi County among ICT staff and heads of utilitarian offices in the Universities. This examination was centred on the hierarchical components impacting usage of ERP frameworks by universities inside Meru County and TharakaNithi County.


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