Authors :
Valentina O. Sucatre; Judith C. Chavez
Volume/Issue :
Volume 11 - 2026, Issue 4 - April
Google Scholar :
https://tinyurl.com/uk9uz9ca
Scribd :
https://tinyurl.com/2s3hxtfj
DOI :
https://doi.org/10.38124/ijisrt/26apr855
Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.
Abstract :
The increasing complexity of organizational demands has underscored the importance of work resilience,
particularly among non-teaching staff who serve as essential contributors to institutional stability and effectiveness. This
study examined the influence of organizational support and self-efficacy on work resilience among non-teaching staff.
Grounded in resilience theory and social cognitive theory, the study adopted a quantitative, descriptive-correlational
research design. Data were collected using standardized survey instruments measuring perceived organizational support,
self-efficacy, and key dimensions of work resilience, namely acceptance, commitment, optimism, and resourcefulness.
Statistical analyses included descriptive statistics, correlation analysis, and regression techniques. Results indicated that
non-teaching staff exhibited a moderate level of work resilience. Both organizational support and self-efficacy showed
significant relationships with work resilience, suggesting that employees who perceive stronger institutional support and
demonstrate higher confidence in their abilities are more capable of adapting to work-related challenges. Regression analysis
further revealed that organizational support and self-efficacy significantly predicted work resilience, with self-efficacy
emerging as the stronger predictor. The study concludes that work resilience is shaped by the interaction of organizational
and individual factors. Strengthening organizational support systems while simultaneously enhancing employees’ selfefficacy represents a strategic pathway for institutions seeking to build a resilient and adaptable non-teaching workforce.
Keywords :
Work Resilience, Organizational Support, Self-Efficacy, Non-Teaching Staff, Resilience Theory, Social Cognitive Theory, Adaptability.
References :
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- Castrodes, Cambo, Cosmiano, Cahansa (2025). Motivation and Self-Efficacy: Determinant’s of Food Management Skills Among Btled Students in Misamis Oriental. Retrieved from https://www.researchgate.net/publication/390311298
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- Jones, H., Gait, S., & Tyson, P. J. (2024).
Enhancing resilience, coping and self-talk of employees in large organisations: The development and mixed methods piloting of an online mental health and well-being toolkit. Journal of Workplace Learning, 36(2), 129–145.https://doi.org/10.1108/JWL-04-2023-0058
- Kuvaas, B., Buch, R., Gagné, M., Dysvik, A., & Forest, J. (2020).
Individual variable pay for performance, controlling effects, and intrinsic motivation.
Motivation and Emotion, 44(3), 357–369.https://doi.org/10.1007/s11031-020-09828-4
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- Meyer, N., Niemand, T., Davila, A., & Kraus, S. (2022). When self-efficacy mediates the stressful effects of COVID-19. PLOS ONE, 17(2), e0263022. https://doi.org/10.1371/journal.pone.0263022
- Mallak, L. A., & Shank, C. (2021). Workplace resilience and performance: Workload and organizational constraints. Journal of Organizational Psychology, 21(6). https://doi.org/10.33423/jop.v21i6.4829
- Nieto, A., Contador, I., Palenzuela, D. L., Ruisoto, P., Ramos, F., & Fernández-Calvo, B. (2022).
The distinctive role of grounded optimism and resilience for predicting burnout and work engagement. Archives of Gerontology and Geriatrics, 101, 104657.
https://doi.org/10.1016/j.archger.2022.104657
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The Employee Engagement Scale: Initial Evidence for Construct Validity and Implications for Theory and Practice. Human Resource Management, 56(6), 953–977. https://doi.org/10.1002/hrm.21811
- Zhou, H., & Zheng, Q. (2022). Work stressors and occupational health of young employees: The moderating role of work adaptability. Frontiers in Psychology, 13, 796710. https://doi.org/10.3389/fpsyg.2022.796710
- Zhou, F., et al. (2023).
Resilience, organizational support, and innovative behavior: The mediating role of work engagement among nurses.
https://doi.org/10.3389/fpubh.2023.1309667
The increasing complexity of organizational demands has underscored the importance of work resilience,
particularly among non-teaching staff who serve as essential contributors to institutional stability and effectiveness. This
study examined the influence of organizational support and self-efficacy on work resilience among non-teaching staff.
Grounded in resilience theory and social cognitive theory, the study adopted a quantitative, descriptive-correlational
research design. Data were collected using standardized survey instruments measuring perceived organizational support,
self-efficacy, and key dimensions of work resilience, namely acceptance, commitment, optimism, and resourcefulness.
Statistical analyses included descriptive statistics, correlation analysis, and regression techniques. Results indicated that
non-teaching staff exhibited a moderate level of work resilience. Both organizational support and self-efficacy showed
significant relationships with work resilience, suggesting that employees who perceive stronger institutional support and
demonstrate higher confidence in their abilities are more capable of adapting to work-related challenges. Regression analysis
further revealed that organizational support and self-efficacy significantly predicted work resilience, with self-efficacy
emerging as the stronger predictor. The study concludes that work resilience is shaped by the interaction of organizational
and individual factors. Strengthening organizational support systems while simultaneously enhancing employees’ selfefficacy represents a strategic pathway for institutions seeking to build a resilient and adaptable non-teaching workforce.
Keywords :
Work Resilience, Organizational Support, Self-Efficacy, Non-Teaching Staff, Resilience Theory, Social Cognitive Theory, Adaptability.