Innovation and Modernization as Vectors of Sustainability in Public Service: An Integrative Review


Authors : Larissa Azevedo da Silva Paes; Ana de Medeiros Fernandes dos Santos; Elton Jhon Almeida de Souza; Fernanda Guimarães Silva Ribeiro; Isidro José Bezerra Maciel Fortaleza do Nascimento; Jády Figueredo de Souza Saraiva; Maria da Guia dos Santos; Méri Raquel de Araujo Costa; Paulo Roberto de Araujo; Rosimary Botelho De Santana

Volume/Issue : Volume 11 - 2026, Issue 1 - January


Google Scholar : https://tinyurl.com/3sxatu9h

Scribd : https://tinyurl.com/ykr73kvh

DOI : https://doi.org/10.38124/ijisrt/26jan1257

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.


Abstract : Innovation and modernization in the public sector have increasingly been associated with the pursuit of administrative, fiscal, and institutional sustainability, particularly in contexts marked by resource constraints, social pressure, and regulatory complexity. Recent literature highlights that digital technologies, workflow reorganization, and intersectoral coordination have been employed as strategies to address these structural challenges. However, a gap remains between isolated technological initiatives and the development of enduring institutional capacities, suggesting that innovation alone does not ensure organizational sustainability. In this context, innovation is no longer seen as an end in itself but as a conditional vector for institutional transformation and the creation of public value. This study aimed to analyze how innovation and modernization have been understood and operationalized as vectors of sustainability in the public sector. To this end, an integrative literature review was conducted, focusing on scientific and technical-academic publications from 2020 to 2025, retrieved from Google Scholar. The empirical and thematic delimitation was structured around three analytical axes: (i) digital innovation, automation, and efficiency in the public sector; (ii) administrative, fiscal, and institutional sustainability; and (iii) governance, networked innovation, and the sustainability of public modernization. The analysis adopted an institutionalist theoretical lens, considering innovation and sustainability as processes mediated by organizational structures, norms, and historical trajectories. The final sample comprised 24 documents, including scientific articles and seminar papers. Findings indicate that while technologies such as Robotic Process Automation (RPA) and workflow automation generate significant operational gains, their effectiveness depends on institutional arrangements that support learning, governance, and continuity. The study also found that public sector sustainability requires integration between administrative innovation, fiscal instruments, and normative coherence, under the risk of symbolic compliance and weak enforcement. Finally, the literature underscores that sustainable modernization relies on the State’s capacity to orchestrate collaborative networks and promote adaptive governance capable of aligning actors, interests, and public values around structural missions.

Keywords : Public Sector; Innovation; Sustainability; Institutional Capacity; Modernization; Governance.

References :

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Innovation and modernization in the public sector have increasingly been associated with the pursuit of administrative, fiscal, and institutional sustainability, particularly in contexts marked by resource constraints, social pressure, and regulatory complexity. Recent literature highlights that digital technologies, workflow reorganization, and intersectoral coordination have been employed as strategies to address these structural challenges. However, a gap remains between isolated technological initiatives and the development of enduring institutional capacities, suggesting that innovation alone does not ensure organizational sustainability. In this context, innovation is no longer seen as an end in itself but as a conditional vector for institutional transformation and the creation of public value. This study aimed to analyze how innovation and modernization have been understood and operationalized as vectors of sustainability in the public sector. To this end, an integrative literature review was conducted, focusing on scientific and technical-academic publications from 2020 to 2025, retrieved from Google Scholar. The empirical and thematic delimitation was structured around three analytical axes: (i) digital innovation, automation, and efficiency in the public sector; (ii) administrative, fiscal, and institutional sustainability; and (iii) governance, networked innovation, and the sustainability of public modernization. The analysis adopted an institutionalist theoretical lens, considering innovation and sustainability as processes mediated by organizational structures, norms, and historical trajectories. The final sample comprised 24 documents, including scientific articles and seminar papers. Findings indicate that while technologies such as Robotic Process Automation (RPA) and workflow automation generate significant operational gains, their effectiveness depends on institutional arrangements that support learning, governance, and continuity. The study also found that public sector sustainability requires integration between administrative innovation, fiscal instruments, and normative coherence, under the risk of symbolic compliance and weak enforcement. Finally, the literature underscores that sustainable modernization relies on the State’s capacity to orchestrate collaborative networks and promote adaptive governance capable of aligning actors, interests, and public values around structural missions.

Keywords : Public Sector; Innovation; Sustainability; Institutional Capacity; Modernization; Governance.

Paper Submission Last Date
28 - February - 2026

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