Authors : Almastoni; Fajrillah

Volume/Issue : Volume 10 - 2025, Issue 5 - May

Google Scholar : https://tinyurl.com/mrfvjwmj

DOI : https://doi.org/10.38124/ijisrt/25may1417

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.

Abstract : This study examines the integration of Lean Six Sigma (LSS) and Digital Transformation (DT) in culinary MSMEs in Medan City, Indonesia, within the Business 4.0 context. Through qualitative analysis of 15 MSMEs, findings reveal that while 90% adopt basic digital tools (e.g., Go Food, POS systems), only 20% formally understand LSS principles. Key challenges include resource limitations (80% lack training), high implementation costs, and cultural resistance to change. Successful partial integration shows 15-30% productivity gains, though full LSS-DT synthesis remains unrealized. The study proposes a three-phase "Lean Digital MSME" framework incorporating local contextual factors, validated through comparative analysis with Thailand and Mexico. Practical recommendations include establishing government-supported Digital-Lean Hubs and phased training programs. These findings contribute to the theoretical discourse on adapting industrial methodologies for developing-economy MSMEs while offering actionable pathways for culinary businesses transitioning to Industry 4.0.

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