Authors :
Prity Choudhary
Volume/Issue :
Volume 10 - 2025, Issue 1 - January
Google Scholar :
https://tinyurl.com/4audah56
Scribd :
https://tinyurl.com/yv6ppy9h
DOI :
https://doi.org/10.5281/zenodo.14730633
Abstract :
This research looks at how effective e-learning has been in employee training regarding engagement, knowledge retention, and skill
development across various age groups. Since more and more organizations are adopting e-learning programs, the question is whether
such programs really cater to the needs of employees of all categories, in terms of better engagement and application of acquired
skills. While past research has given mixed results regarding the ability of e-learning to engage employees and retain knowledge, there
have been several concerns related to interactivity, motivation, and technical issues. The study at hand specifically investigates how e-
learning impacts employees aged 35-55 years, considering their differing comfort with technology and engagement in digital learning
environments.
The research is based on qualitative data from semi-structured interviews with 50 employees, aged between 35 and 55 years,
working in different industries. The study looks at how participants perceive e-learning as compared to traditional, face-to-face
training, and discusses some of the challenges faced, such as technical problems, lack of interactivity, and motivational issues. It also
looks at how the features of e-learning, such as multimedia content, quizzes, and simulations, can enhance engagement and knowledge
retention.
The findings show remarkable differences in the way different age groups of employees engage with e-learning. For instance, the
35-40 age group felt more comfortable with e-learning since they have grown up with digital platforms, and it allowed them to work at
their own speed. They are more satisfied with the use of multimedia resources and interactivity, which keeps them motivated and
focused. On the other hand, employees aged 45 and above had a lot of difficulties with e-learning, such as technical problems, like
slow speeds of the platform and poor internet connectivity, and the lack of personal interaction. Most of the older employees expressed
a preference for real-time interaction with instructors or peers, which they felt was crucial for maintaining focus and understanding the
content.
Keywords :
E-Learning, Employee Training, Instructional Design, Interactivity, Motivation.
References :
- Al-Fraihat, D., Joy, M., Sinclair, J., & Lassila, A. (2020). Evaluating e-learning systems success: An empirical study. Computers in Human Behavior, 102, 67-75.
- Chen, J., Kong, S. C., & Yan, Y. (2020). Online collaborative learning and its effect on employee engagement in training. Educational Technology & Society, 23(2), 35-48.
- Clark, R. C., & Mayer, R. E. (2016). E-learning and the Science of Instruction: Proven Guidelines for Consumers and Designers of Multimedia Learning. Wiley.
- Garrison, D. R., & Vaughan, N. D. (2008). Blended Learning in Higher Education: Framework, Principles, and Guidelines. Jossey-Bass.
- Noe, R. A., & Kodwani, A. D. (2018). Employee Training and Development. McGraw Hill.
- Sitzmann, T. (2011). A meta-analytic examination of the instructional effectiveness of computer-based simulation games. Personnel Psychology, 64(2), 489-528.
- Wang, M., Chen, H., & Zhang, H. (2018). The effectiveness of multimedia learning in e-learning environments: A meta-analysis. Journal of Educational Computing Research, 56(4), 536-558.
- Doe, J. (2023). *The role of e-learning in workforce development: Addressing engagement and knowledge retention challenges*. Journal of Workplace Learning, 35(4), 123-140.
This research looks at how effective e-learning has been in employee training regarding engagement, knowledge retention, and skill
development across various age groups. Since more and more organizations are adopting e-learning programs, the question is whether
such programs really cater to the needs of employees of all categories, in terms of better engagement and application of acquired
skills. While past research has given mixed results regarding the ability of e-learning to engage employees and retain knowledge, there
have been several concerns related to interactivity, motivation, and technical issues. The study at hand specifically investigates how e-
learning impacts employees aged 35-55 years, considering their differing comfort with technology and engagement in digital learning
environments.
The research is based on qualitative data from semi-structured interviews with 50 employees, aged between 35 and 55 years,
working in different industries. The study looks at how participants perceive e-learning as compared to traditional, face-to-face
training, and discusses some of the challenges faced, such as technical problems, lack of interactivity, and motivational issues. It also
looks at how the features of e-learning, such as multimedia content, quizzes, and simulations, can enhance engagement and knowledge
retention.
The findings show remarkable differences in the way different age groups of employees engage with e-learning. For instance, the
35-40 age group felt more comfortable with e-learning since they have grown up with digital platforms, and it allowed them to work at
their own speed. They are more satisfied with the use of multimedia resources and interactivity, which keeps them motivated and
focused. On the other hand, employees aged 45 and above had a lot of difficulties with e-learning, such as technical problems, like
slow speeds of the platform and poor internet connectivity, and the lack of personal interaction. Most of the older employees expressed
a preference for real-time interaction with instructors or peers, which they felt was crucial for maintaining focus and understanding the
content.
Keywords :
E-Learning, Employee Training, Instructional Design, Interactivity, Motivation.