Manager’s Attitude towards Old Workers: A Theoretical Discussion from Indian Organizations Framework


Authors : Dr. Mahender Pal

Volume/Issue : Volume 10 - 2025, Issue 4 - April


Google Scholar : https://tinyurl.com/mtj4ux3n

DOI : https://doi.org/10.38124/ijisrt/25apr2228

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.


Abstract : Persistence: The aim of this article is to evaluate the literature in order to investigate how managers in India view senior employees.  Approach/Methodology and Design: The study used a theoretical approach and focused on how managers' attitudes toward employees were interpreted and responded by different authors. While coming on the crust of interpretations, the results of several study articles were considered.  Findings: Three out of five unfavorable attitudes—that older workers cause disputes, that their credentials are deemed antiquated, and that they are unable to keep up with advancements seen present. In certain instances, managers' opinions of senior employees noticed more favorable than unfavorable. Many businesses shown their hesitant to hire and keep senior employees due to output. Many businesses have voiced their concerns about expense of hiring senior citizens. Some organizations providing flexible work environments allowing employees to work longer hours and solve problems in people's lives, like physical health deteriorating over time and importance of actively gaining experience at any age. The managers' attitudes on their own superannuation preparation had an impression on how they felt about their employee’s retirement ages. Managers' perceptions of older employee’s alleged about soft skills and other related contents such as loyalty and dependability have found changed. Regardless of age or mentoring, age management methods in organizations have strong chances of created physical & prolonged working life and reduce difficulties. Strategies pertaining to retirement, work capacity evaluations, healthy workplaces, aging as a phenomena and difficulties faced by older individuals noticed among areas where their businesses lack understanding. Although there were no age restrictions during the hiring process, few managers still intend to seek out senior employees eagerly. It was usual for labour unions to have helpful and a positive opinion about senior workers. Older people' lack of IT skills continues to be a crucial obstacle to their hiring. Factors such as shifting demographics, economic downturn, rising health care costs, stability of Social Security, Medicare systems, shortage of qualified replacement workers, older workers' improved health and longer lifespans and their willingness to participate were noticed important one. Views on hard skills, such as physical endurance, new technological abilities and a readiness to learn have remained unchanged.  Implications of the Research: The study looked at a number of studies on managers' attitudes about senior employees. These studies have, however, included additional facets of HRM, which would have contributed some intriguing perspectives to the research findings.  Practical implications: The results indicated the need to implement crucial procedures to ascertain managers' attitudes toward senior employees in Indian companies. The fate of senior employees in Indian companies will be determined by clearly defined attitude of managers' attitudes toward their employees.  Novelty/Value– There is no sufficient literature on the topic in Indian organizations, that’s why this study was conducted.

Keywords : Managers, Senior Employees, Work place, Attitude, Experience and Skills.

References :

  1. Alicia H. and Wettstein G. (2020). Employer Perceptions of Older Workers. Center for Retirement Research at Boston College, WP-8. 1-43. Retrieved at https://www.crr.bc.edu  on 17.04.2025.
  2. Axelrad, H., Kalev, A. & Epstein, N.  (2023). Ambivalent Bias at Work- Managers Perceptions of Older Workers across Organizational Contexts. Work, Employment and Society. 1–24. Retrieved at  https://sagepub.com on 18.04.2025.
  3. Blomé, M., Borell, J., Håkansson, J. & Nilsson, K. (2020). Attitudes toward elderly workers and perceptions of integrated age management practices.  International Journal of Occupational Safety and Ergonomics, 26 (1). 112-120.
  4. Carlstedta, A. B., Bjursellb, C.  Nymanc, R. and Aslanc, A.D. (2024). Older Workers and Extended Working Life Managers Experiences and Age Management. Work-79. 1323–1331. Retrieved at https://www.content.ncbi.nim.nih.gov on 12.02.2025.
  5. Chen, C. (2015). A Survey of attitudes towards Old Workers. Recruitment and Consultancy Services of Australia. 1-37. Retrieved at https://www.humanrights.gov.au  on 17.04.2025.
  6. Dalen, H. & Henkens, K. (2020). Do Stereotypes about Older Workers Change? A Panel Study on Changing attitudes of Managers. International Journal of Manpower, 41 (5). 535-550.
  7. Francine, M., Looy, S. and Bruyère, S. (2012). Employer Strategies for Responding to an Aging Workforce. NTAR Leadership Centre. 1-37.  Retrieved at https://www.ntar.org  on 19.04.2025.
  8. Frøyland, K.  & Terjesen, H.C.A.  (2020).  Workplace Perceptions of Olde.   Nordic journal of working life studies, 10 (2). 23-41.
  9. Furunes, T. & Mykletun, R. (2005). Managers Perceptions of Older Workers in Hotel and Restaurant Industry. International Congress Series, ELSEVIER, 1280. 275–280.  Retrieved at https://www. ics-elsevier.com  on 12.02.2025.
  10. Johnson, R.W. (2017).  Managerial Attitudes Toward Older Workers: A Review of the Evidence. The Urban Institute, Discussion Paper, 07-05.  1-40.  Retrieved at https://www.doi.org on 28.02.2025.
  11. Leirdal, E.K. (2019). Managers Perceptions of Age Diversity Within Hospitality Industry. Master Thesis, University of Stavanger. 1-108. Retrieved at https://www.uis.brage.unit.no on 24.04.2025.
  12. Meng, A., Sundstrup, E.  and Andersen, L. (2022). Employee Perception of Managers attitudes towards Older Workers associated with risk of loss of paid work before state pension age: prospective cohort study with register follow‑up. European Journal of Ageing, 19. 1375–1383.  Retrieved at https://www.doi.org on 28.02.2025.
  13. Meng, A., Sundstrup, E. and Andersen, L. (2021). What Do the Managers Think of Us? The Older-Worker-Perspective of Managers Attitudes. International Journal of Environmental Research and Public Health, 18 (4163). 1-9. Retrieved at https://www.doi.org on 28.02.2025.
  14. Nilsson. K. (2018). Managers’ attitudes to their older employees: A cross-sectional study.  IOS Press. Work, 59. 49–58.  Retrieved at https://www.content.iospress.com on 28.02.2025.

Persistence: The aim of this article is to evaluate the literature in order to investigate how managers in India view senior employees.  Approach/Methodology and Design: The study used a theoretical approach and focused on how managers' attitudes toward employees were interpreted and responded by different authors. While coming on the crust of interpretations, the results of several study articles were considered.  Findings: Three out of five unfavorable attitudes—that older workers cause disputes, that their credentials are deemed antiquated, and that they are unable to keep up with advancements seen present. In certain instances, managers' opinions of senior employees noticed more favorable than unfavorable. Many businesses shown their hesitant to hire and keep senior employees due to output. Many businesses have voiced their concerns about expense of hiring senior citizens. Some organizations providing flexible work environments allowing employees to work longer hours and solve problems in people's lives, like physical health deteriorating over time and importance of actively gaining experience at any age. The managers' attitudes on their own superannuation preparation had an impression on how they felt about their employee’s retirement ages. Managers' perceptions of older employee’s alleged about soft skills and other related contents such as loyalty and dependability have found changed. Regardless of age or mentoring, age management methods in organizations have strong chances of created physical & prolonged working life and reduce difficulties. Strategies pertaining to retirement, work capacity evaluations, healthy workplaces, aging as a phenomena and difficulties faced by older individuals noticed among areas where their businesses lack understanding. Although there were no age restrictions during the hiring process, few managers still intend to seek out senior employees eagerly. It was usual for labour unions to have helpful and a positive opinion about senior workers. Older people' lack of IT skills continues to be a crucial obstacle to their hiring. Factors such as shifting demographics, economic downturn, rising health care costs, stability of Social Security, Medicare systems, shortage of qualified replacement workers, older workers' improved health and longer lifespans and their willingness to participate were noticed important one. Views on hard skills, such as physical endurance, new technological abilities and a readiness to learn have remained unchanged.  Implications of the Research: The study looked at a number of studies on managers' attitudes about senior employees. These studies have, however, included additional facets of HRM, which would have contributed some intriguing perspectives to the research findings.  Practical implications: The results indicated the need to implement crucial procedures to ascertain managers' attitudes toward senior employees in Indian companies. The fate of senior employees in Indian companies will be determined by clearly defined attitude of managers' attitudes toward their employees.  Novelty/Value– There is no sufficient literature on the topic in Indian organizations, that’s why this study was conducted.

Keywords : Managers, Senior Employees, Work place, Attitude, Experience and Skills.

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